9.8
SpotScore
1Password Reviews in October 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 5011-5020 out of 7315
G
Gornati
03/17/22
Great Tool
Great tool. It helped me and my family to be more secure.
OU
one-password user
03/17/22
Excellent customer service!
Date of experience: March 18, 2022
N
Nancy
03/17/22
I appriciate the response time ant the…
I appriciate the response time ant the clarity of the answers to my questions. It is nice to work with someone who understands my questions (even when I am not clear what I need. While waiting for the second response, working with the first response, I was able to to login. IT WORKed!
MR
Marianne Roth
03/16/22
I was having difficulty with a problem with 1password standalone app.
I was having difficulty with a 1password standalone app. Every time I tried to log in on my iMac to any website I would get a pop-up that would take 1o clicks to remove. It was very frustrating. I also could not edit my account. Customer service seamlessly led me through an upgrade and cleared up all my problems.
D
duhduhduh
03/16/22
Excellent support!
Excellent support!! I trust 1Password with all my secrets
M
Max
03/16/22
Quick response to email and swift action
Responded quickly and helped me correctly. They understood the issue and had a solution ready.
L
Laura
03/16/22
Amazing customer support
Amazing customer support! I was able to confirm a promotional deal before adding payment info. I'm impressed with 1Password -the platform and customer support- so far! I also appreciate the customer service rep sharing some valuable links - both for myself as admin for my family and for me to share with them. :) They've made my life a little easier and I'm thankful for that.
ED
Elvis De Abreu
03/16/22
they were above and beyond with their…
they were above and beyond with their support. thank you.
P
Prudence
03/16/22
My password for some reason wasn't…
My password for some reason wasn't working for my account, so I contacted customer support and within 24 hours, they were able to walk me through deleting my account, setting up a new one, and still keeping the credit I had for my previous account. Great and fast customer service.
R
Raymond
03/16/22
Their support group is the best!
I have been pleased with the 1P application for what seems like decades. Recently I thought it might be a good idea to change my access password to 1P after all this time, and ended up doing something that disabled my access altogether. I contacted support and they responded quickly to my every email while you attempted to correct the situation. Happily, all was restored and is now working fine.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].