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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4881-4890 out of 7315

D

Dmitry

04/06/22

5 out of 5

The support staff is easy to…

The support staff is easy to communicate with. Maximum customer focus. Very quickly and clearly explained what needs to be done and sent instructions. Thanks. It is a pleasure to cooperate with you.

M

Marco

04/06/22

5 out of 5

Great product, great support.

Great product, great support. They were very responsive

DA

Doug A

04/06/22

5 out of 5

The experience was excellent

The experience was excellent. Everyone I dealt with (including Bitbot) showed patience and professional concern for my situation. Which I think came down to confusion about the UI. As with so many tech issues the ultimate answer was RTFM. Thanks

TD

Travelin' Dan

04/05/22

5 out of 5

I've been using 1Password for many…

I've been using 1Password for many years with a standalone vault. I recently switched to a 1Password account and it's so much better (better webform fill-ins for one thing). It was much easier to migrate than I was expecting and their email support has been fast and thorough. Highly recommend!

PF

Peter From Toronto

04/05/22

5 out of 5

Excellent app with great support staff.

Laura was very helpful in enabling me to update my account with step by step instructions and good feedback. I have been a legacy user of 1Password for years and find it an invaluable program. Many thanks!

MS

Mike Sherman

04/05/22

5 out of 5

iOS 1Password Support - Updated

I have used 1Password on my Mac computer for many years. Many. But I could never get comfortable using 1Password on my iPhone. I tried, but I would fail and just get angry. Finally, I contacted 1Password ios Support. My support person (Will) was very patient with me and kept up the dialog and instructions until I finally got 1Password working on my iPhone as I thought it ought to. I am very happy and would recommend 1Password to others. 5-18-22: This is an update. I continue to have ...

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GE

Greg Evans

04/05/22

5 out of 5

outstanding support for an indispensable product

My team relies on 1Password professionally to collaborate securely with shared resources while protecting our customers. I leverage 1Password personally to keep all my accounts secure, ease-of-use and reliable customer support when I have questions.

J

Joe

04/05/22

5 out of 5

No Access to New Vaults for Family Member

A member of my 1Password Family could not access vaults that I had created in our account. Could not find what to do to correct this problem. Wrote a quick note on a Sunday to 1Password support receiving an answer very early Monday morning. Clicked on the ‘create and share vaults’ link then followed directions. Thank you very much 1Password Support - you information took care of my problem immediately.

JV

Justin Varga

04/05/22

5 out of 5

Excellent customer service hands-down…

Excellent customer service hands-down one of the best experiences I’ve had. Thank you so much.

PF

Peter From Toronto

04/05/22

5 out of 5

Excellent app with great support staff.

Laura was very helpful in enabling me to update my account with step by step instructions and good feedback. I have been a legacy user of 1Password for years and find it an invaluable program. Many thanks!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].