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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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Starts from $2.99 / Month

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4841-4850 out of 7315

J

Joe

04/11/22

5 out of 5

Great product and best in class…

Great product and best in class customer service. Sanity saver.

BI

Becky Ice

04/11/22

5 out of 5

The Very Best is 1Password!

I was reluctant to sign up but with times like they are, security is number 1. I cannot express how wonderful 1Password support has been. Believe me, I have needed them so much it has ben embarrassing at times but they never gave up on me. Plus during this time we have been switching from Microsoft to Apple, and at our 70+ age it has given me a headache. Thank you all for your help and patience! Blessings to all!!

HM

Harshad Matthews

04/11/22

5 out of 5

Zero to and fro. Got it solved in the first go.

The support executive pointed out exactly how I can resolve the issue I was having. I tried quite a few times to link my subscription to my account as I had the purchase made on my iPhone. I successfully got it resolved as the instructions given to me were exactly on point.

NS

Nilesh Shah

04/11/22

5 out of 5

perfect solution to have complex…

perfect solution to have complex passwords and still not remember any. With respect to the current issue on subscription expiry, the experience to address this by the team was fantastic. I was quite nervous of complex passwords in place and had to have a solution done above the issue. Thank you 1password team !!!

TH

Tricia Hoffman

04/11/22

5 out of 5

Thank you for the care, kindness and expertise!

I appreciate all the care, kindness and gracious support I received in closing my 1Password individual account. The support included: 1) Freezing my individual account. 2) Refunding the auto payment that occurred during our communications back and forth. 3) Providing extremely clear instructions to delete the individual account. Our company is going to use 1Password for all staff! The 1Password support team graciously helped me as I'm not a tech 'wiz', but the support team's help made me ...

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M

Mauro

04/10/22

5 out of 5

It's just right.

I've been using this service for a couple of year, I'm glad I started using 1Password. The apps are good, the customer service is good. Everything's good.

SP

Shelley Paulson

04/10/22

5 out of 5

Switching versions was easy - support helped a lot!

I have been using the standalone 1Password for probably 10 years now and just upgraded to the Family version of 1Password online. I am loving the upgrade and the ability to share passwords with my spouse. When I needed to upgrade, I reached out to support and they did a great job helping me make the transition!

J

JB

04/10/22

5 out of 5

Very intuitive and reliable- it’s a…

Very intuitive and reliable- it’s a great program and fits my needs perfectly in this age of scammers lol

SD

Simone Dadsetan

04/10/22

5 out of 5

I have been a customer of 1Password for…

I have been a customer of 1Password for at least 5 years! Their product makes me feel safe and is very easy to use. Recently, I needed some assistance to update my billing information. The team was expeditious, knowledgeable, and friendly. Thank you 1Passwword!

M

Mark

04/10/22

5 out of 5

Excellent Customer Service!

I'm not sure how the product works yet but the reviews let me to 1Password and your customer service kept me from deleting it. I had issues with a discount offer but was able to get help on a Sunday afternoon during the Masters. 1Password Customer Service is second to none. Over the next several months I'll figure out how the product works and will be glad to offer another review at that time! Alina S ... you are an all star!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].