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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4731-4740 out of 7315

MK

Megan Kattengell

04/27/22

5 out of 5

1Password tech support got back to me…

1Password tech support got back to me very quickly and was able to solve my issue with easy-to-follow steps. Thank you!

C

customer

04/27/22

5 out of 5

Best app/software I've ever used!

Best app/software I've ever used! I've been using 1Password for several years now. First, it was only my personal account, but I have since migrated to the Family subscription. Most recently they linked it through to my eero secure+ account. Any little concern or help I've needed along the way, the tech support team is always quick to respond. With over 400 items (password, logins, IDs, credit cards, etc) in my vault, this has been the most convenient and accessed app/software I've ever used.

MJ

Monika Janků

04/27/22

5 out of 5

Great support

Great product with speedy and helpful customer support. Highly recommended!

CJ

Chris Jimenez

04/27/22

5 out of 5

Very quick support!

I wanted to upgrade to a Family plan, but I couldn’t since I managed my subscription through Apple and, currently, there is no way to upgrade to a family plan from an individual plan the subscription was done through Apple. I had to reach out for them to help me move my subscription from Apple to 1Password, and they were able to do that very quickly! After that, I was able to upgrade to the Family plan with no problems.

C

Caroline

04/27/22

5 out of 5

I trust 1Password already for years

I trust 1Password already for years. Now I had an issue with the monthly payments and the team of 1Password helped me so well! They went above and beyond for my solution. Thank you!

PE

Phil Emery

04/27/22

5 out of 5

User since v3 - still a must have

Although now a bit fidgety due to the newer account approach, a must-have app on your phone and desktops. Been using it since v3. Worth the time to install.

AR

Aaron Rhodes

04/27/22

5 out of 5

I wanted to upgrade to a family plan

I wanted to upgrade to a family plan, to get my mother-in-law up and running... she's not the most tech savvy person and I wanted to assist her when she needed help with online accounts, as well as to make sure her data was safe. 1password was the right answer. I hoped I could perhaps get a bit of a discount on the upgrade, as I've been a 1pass user for 10 years now. I'd seen a new user discount of 50% off on three years, but since I was an existing user the support staff suggested a free ...

Read more

J

John

04/27/22

5 out of 5

Be tenacious

I had a difficult case when trying to change from a standalone app to a subscription one. Mostly my fault as I let a trial version lapse. Took a few days and was elevated to gru level support. All good! 1Password is an excellent password manager and have been with them and have recommended it to others for many years.

M

MTL

04/27/22

5 out of 5

1Password is BEST

Thank you... Yes using 1-Passoword is a Great HELP

K

Kevin

04/27/22

5 out of 5

Great Customer Service!

The team at 1Password quickly helped me with my initial setup issue and were very responsive and courteous. I love the site and the team there.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].