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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4711-4720 out of 7315

KP

Kevin P

04/30/22

5 out of 5

Technical support was very helpful

Technical support was very helpful. They responded to my question promptly and we had a pleasant conversation which resulted in me getting the information I needed to solve my problem. Very professional and helpful.

P

Paul

04/30/22

5 out of 5

Finally Fixed

Took several responses from different reps and clearing up confusing instructions but finally got the app reset and working properly again.

HA

heather adams

04/30/22

5 out of 5

Quick and appreciative response

Date of experience: May 01, 2022

M

Michael

04/30/22

5 out of 5

very helpful and response fast

Date of experience: May 01, 2022

EP

Edi Paran

04/29/22

5 out of 5

I am happy with the support I got from the team

I am happy with the support I got from 1Password support team. I had several questions about the billing process and received all the info required. At the end I purchased the family package and we already started using the app. I wish you all the best.

JH

John Hallett

04/29/22

5 out of 5

Superb email help

I have had to resort to tech help many times over the years for many different apps and programs. I would rate 1Password help as amongst the best. The instructions were clear and easy to follow. Most importantly they a waited for me to complete one step before sending me the next one—it was done by email wth prompt responses.

EP

Edi Paran

04/29/22

5 out of 5

I am happy with the support I got from the team

I am happy with the support I got from 1Password support team. I had several questions about the billing process and received all the info required. At the end I purchased the family package and we already started using the app. I wish you all the best.

D

David

04/29/22

5 out of 5

Quick customer service….

Quick, personal and easy—it was all via email but it worked well!

JH

John Hallett

04/29/22

5 out of 5

Superb email help

I have had to resort to tech help many times over the years for many different apps and programs. I would rate 1Password help as amongst the best. The instructions were clear and easy to follow. Most importantly they a waited for me to complete one step before sending me the next one—it was done by email wth prompt responses.

D

David

04/29/22

5 out of 5

Quick customer service….

Quick, personal and easy—it was all via email but it worked well!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].