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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4701-4710 out of 7315

M

Michael

04/30/22

5 out of 5

very helpful and response fast

Date of experience: May 01, 2022

M

Mike

04/30/22

5 out of 5

I was pleasantly surprised by how soon…

I was pleasantly surprised by how soon I received a response to my inquiry. They helped me fix the issue in a clear and concise response. Melanie and Marcus were great. I compare customer support to Apple since to me they are the gold standard for customer support, these folks met that standard for me.

KP

Kevin P

04/30/22

5 out of 5

Technical support was very helpful

Technical support was very helpful. They responded to my question promptly and we had a pleasant conversation which resulted in me getting the information I needed to solve my problem. Very professional and helpful.

J

Jason

04/30/22

5 out of 5

Responsive Support

Support team was responsive within 24 hours for first response and within minutes after that. They were quick and helpful in resolving my subscription being linked to Apple. Thank you!

HA

heather adams

04/30/22

5 out of 5

Quick and appreciative response

Date of experience: May 01, 2022

MS

Matteo Sechi

04/30/22

5 out of 5

The best password manager ever.

The best password manager ever. I've tried a lot of password managers, free and paid, and this is the best one. I can tell you about its amazing user interface that gives you a smooth user experience. I can tell you about the perfect integration about autofilling with the majority of websites and apps that I currently use. I can tell you about some nice features, like password generator up to 100 characters, support for 2FA, secure notes, upload of documents and images, crypto wallets, ...

Read more

P

Paul

04/30/22

5 out of 5

Finally Fixed

Took several responses from different reps and clearing up confusing instructions but finally got the app reset and working properly again.

M

Mike

04/30/22

5 out of 5

I was pleasantly surprised by how soon…

I was pleasantly surprised by how soon I received a response to my inquiry. They helped me fix the issue in a clear and concise response. Melanie and Marcus were great. I compare customer support to Apple since to me they are the gold standard for customer support, these folks met that standard for me.

MS

Matteo Sechi

04/30/22

5 out of 5

The best password manager ever.

The best password manager ever. I've tried a lot of password managers, free and paid, and this is the best one. I can tell you about its amazing user interface that gives you a smooth user experience. I can tell you about the perfect integration about autofilling with the majority of websites and apps that I currently use. I can tell you about some nice features, like password generator up to 100 characters, support for 2FA, secure notes, upload of documents and images, crypto wallets, ...

Read more

J

Jason

04/30/22

5 out of 5

Responsive Support

Support team was responsive within 24 hours for first response and within minutes after that. They were quick and helpful in resolving my subscription being linked to Apple. Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].