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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4681-4690 out of 7315

JJ

Javier Jiménez

05/04/22

5 out of 5

this is very very good..

Date of experience: May 05, 2022

AK

Adam K

05/04/22

5 out of 5

Super helpful customer service!

Date of experience: May 05, 2022

RW

R Williams

05/03/22

5 out of 5

Superb Customer Service

Apart from being a great product ( which it is) customer service is second to none. Really impressed.

SB

Stephen Brooks

05/03/22

5 out of 5

Easy Billing Switch

I wanted to switch from in-app billing to direct billing. 1Password support representatives were very helpful and friendly, and I made the switch with ease. I also very much appreciated the credit for the remaining time on my in-app subscription!

L

Leon

05/03/22

5 out of 5

Lost access to account through my own…

Lost access to account through my own mistake, team worked with me to get me going again, proactive and responsive support. Money well spent.

HS

Huibert Stolker

05/03/22

5 out of 5

Very powerful password-manager for our small team

Very powerful for our small team. After a small period of seeming complex configuration we share vaults with colleagues easily, Mac and Windows. Much functions. We had some issues in the last few years, contacted the helpdesk and were friendly, right to the spot and quickly supported until solution. For us this password-solution is worth the price several times (I hope the fellows of 1P do not read this:).

M

Martijn

05/03/22

5 out of 5

1Password manager and support!

1Password manager is a product which I have been using since 2014, it is rock solid, easy to work with and highly recommended. I had a challenge with setting up the family account as there were old conflicting legacy instalments. The support team helped me out, thoroughly and with with patience. Such dedication and promptness in response is something not experienced with other products. Again highly recommended.

H

Henshin

05/03/22

5 out of 5

Excellent support

Excellent support. Other companies should base their support model off of 1Password. Thank you for helping with the billing change!

PS

Peter Smidt

05/03/22

5 out of 5

1Password for Mac 8 here I come…

Through a series of Q&A chat sessions the folks at 1Password helped me untangle a mess of crossed accounts accidentally created when I had .com and .ca accounts through the app (Ver 7) and on my browser. They lead me through the steps of transferring my passwords from one account to the other to match them up and than to consolidate my access to them on all my devices (iPhone, iPad, MacBook Pro, Mac Mini). 1Password is for me. Their service is spot on. I held off on trying 1Password for Mac ...

Read more

J

Jochen

05/02/22

5 out of 5

Great customer service

customer service of 1Password is great. Answers come quickly and problem solving is very efficient

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].