9.8
SpotScore

1Password Reviews in October 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 4651-4660 out of 7315
AS
Allen Schofield
05/08/22
1Password has excellent customer service -- with a real person not a BOT!
I decided to try 1Password after trying for weeks to get support from Dashlane. I found I was mostly talking to a "Bot" and the help I received was just pages of info to wade through to try and figure out the issues myself. This is not what I consider customer service. 1Password was listed on "Think Geek" where I get a lot of my tech info from. I read up on the program, and decided to try it. I downloaded it, followed the easy and concise instructions and had it up and running in about 15 ...
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R
Richard
05/08/22
Excellent support
Thank you for your excellent and quick support. I had a question and I received a fast and accurate respons. I am a longtime user of 1Password and can't live without it! Thank you for your great work! Regards, Richard.
A
Alejandro
05/08/22
Outstanding support
Date of experience: May 09, 2022
G
Googly
05/08/22
Smart and Creative
Catherine was quick, smart and inventive. She came up with a clear, simple solution and was fun to work with.
VB
VT Blue
05/08/22
Great Platform, Even Better Customer Service
I've been using 1Password for years, and have loved it. Best ever. Recently we signed up for the family version so that we could share certain passwords amongst ourselves and, should anything untoward happen to me, there would be access for all of my family. In other words, things would not grind to a halt. What I have learned since switching over is just how good 1Password's customer service is. Their follow-up, professionalism and friendliness just reinforced to me how/why this is the ...
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M
Masa
05/08/22
Thank you for your quick and grateful support
I couldn't understand how to respond suddenly billing. But your customer support team have supported sincerely, regardless of my some comlecated questions. I think I'd like to recommend 1password to my friends. Thanks!!
JR
Jack Roehm
05/08/22
1 Password is outstanding.
I have been using 1Password (1PW) for several years and have found it to be a superlative program with a superlative support team. I cannot compare 1PW to similar software but I find it hard to believe any other program could be better. I have messed up a couple times. The most recent was in changing my Master PW. The online support to restore function was extremely prompt and extremely complete with detailed instructions. I am certain that new subscribers will be happy in selecting 1PW to ...
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LR
Lloyd Royé
05/08/22
A good and effective password manager…
A good and effective password manager that is easy to work with. Also the app for mobile devices works great. They also have with a very good and helpful support team backing it.
SH
Steven Heesen
05/08/22
Great product support when you need it
Great product support when you need it. Super responsive. Oh... and a great product too!! Thank you.
J
James
05/08/22
Very helpful and kind folks
Very helpful and kind folks. Not to mention a great service provider to protect my passwords.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].