NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

Secure. Organize. Simplify.

4.89

Add to compare

Starts from $2.99 / Month

Start Free Trial

1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

Are you using 1Password?

Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4651-4660 out of 7315

AS

Allen Schofield

05/08/22

5 out of 5

1Password has excellent customer service -- with a real person not a BOT!

I decided to try 1Password after trying for weeks to get support from Dashlane. I found I was mostly talking to a "Bot" and the help I received was just pages of info to wade through to try and figure out the issues myself. This is not what I consider customer service. 1Password was listed on "Think Geek" where I get a lot of my tech info from. I read up on the program, and decided to try it. I downloaded it, followed the easy and concise instructions and had it up and running in about 15 ...

Read more

R

Richard

05/08/22

5 out of 5

Excellent support

Thank you for your excellent and quick support. I had a question and I received a fast and accurate respons. I am a longtime user of 1Password and can't live without it! Thank you for your great work! Regards, Richard.

A

Alejandro

05/08/22

5 out of 5

Outstanding support

Date of experience: May 09, 2022

G

Googly

05/08/22

5 out of 5

Smart and Creative

Catherine was quick, smart and inventive. She came up with a clear, simple solution and was fun to work with.

VB

VT Blue

05/08/22

5 out of 5

Great Platform, Even Better Customer Service

I've been using 1Password for years, and have loved it. Best ever. Recently we signed up for the family version so that we could share certain passwords amongst ourselves and, should anything untoward happen to me, there would be access for all of my family. In other words, things would not grind to a halt. What I have learned since switching over is just how good 1Password's customer service is. Their follow-up, professionalism and friendliness just reinforced to me how/why this is the ...

Read more

M

Masa

05/08/22

5 out of 5

Thank you for your quick and grateful support

I couldn't understand how to respond suddenly billing. But your customer support team have supported sincerely, regardless of my some comlecated questions. I think I'd like to recommend 1password to my friends. Thanks!!

JR

Jack Roehm

05/08/22

5 out of 5

1 Password is outstanding.

I have been using 1Password (1PW) for several years and have found it to be a superlative program with a superlative support team. I cannot compare 1PW to similar software but I find it hard to believe any other program could be better. I have messed up a couple times. The most recent was in changing my Master PW. The online support to restore function was extremely prompt and extremely complete with detailed instructions. I am certain that new subscribers will be happy in selecting 1PW to ...

Read more

LR

Lloyd Royé

05/08/22

5 out of 5

A good and effective password manager…

A good and effective password manager that is easy to work with. Also the app for mobile devices works great. They also have with a very good and helpful support team backing it.

SH

Steven Heesen

05/08/22

5 out of 5

Great product support when you need it

Great product support when you need it. Super responsive. Oh... and a great product too!! Thank you.

J

James

05/08/22

5 out of 5

Very helpful and kind folks

Very helpful and kind folks. Not to mention a great service provider to protect my passwords.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].