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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4621-4630 out of 7315

R

Robert

05/11/22

5 out of 5

Browser Extension Issue

I had an extension issue with my browser. After exhausting the suggestions on the website support pages, I emailed the Support Team asking for help. Paul responded very quickly-I don’t want to set anyone‘a future expectations, but it was less than 15 minutes. He must have had a premonition and waited for my email! Anyway, his reply email suggested a fix and it worked like a charm. All is well! Thanks, Paul!

KL

KL Leong

05/11/22

5 out of 5

Best password manager with top notch support

Bumped into issues when trying to use my Solokey with 1Password, due to some technical specification of the key and Fido2 standards. Contacted support and got my problem fixed within 24hrs. Kudos to their support team and developers.

C

customer

05/11/22

5 out of 5

Highly polished and snappy.

Highly polished, beautiful software. It manages to provide a simple and user-friendly veneer on top of an important and complicated problem. Importing from other password managers is a breeze. The browser plugin and apps are snappy and easy to use. A worthwhile upgrade.

CD

Charles De Mount

05/11/22

5 out of 5

Awesome support

Very pleased with my experience with the 1Password support team. All agents were very courteous and helped me resolve my issue in no time.

JJ

Justin Johnson

05/11/22

5 out of 5

The Service and Support is fantastic

The Service and Support is fantastic! I highly recommend 1Password

LA

Lou Ann Winchell

05/11/22

5 out of 5

The 1Password help was great

The 1Password help was great - quick response and really clear directions. Totally solved my problem!

X

Xanthe

05/11/22

5 out of 5

Life-changing app

Not having to remember a million different logins and constantly changing passwords is life-changing. This app was recommended to me by a friend in the fintech industry and I'm very happy with the cost if I can avoid the stress that comes with trying to remember strong passwords.

DM

Doug M

05/11/22

5 out of 5

Had some minor issues when updating to…

Had some minor issues when updating to the newer platform. Tech support helped resolve in a timely manner and everything is working great, love the 1Password product!!!

LC

Lou Campbell

05/11/22

5 out of 5

Support feedback for Alex and Jason

Alex and Jason we're extremely patient and helpful, to a couple of old retired folks. Communication with solid, and they both helped us work through several issues Overall, excellent support.

E

Estelle

05/11/22

5 out of 5

I can only recommend

In case of an emergency, the crew of 1 Password helped me professionally and I was able to solve the problem within one day. Super software that I can only recommend to everyone.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].