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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

Secure. Organize. Simplify.

4.89

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Starts from $2.99 / Month

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4471-4480 out of 7315

A

Adam

06/02/22

5 out of 5

Great Support Experience

Support was quick to respond to all of my questions and quick with follow-ups and insight on disabling my Google subscription to transition to a family plan.

CM

Chris M

06/02/22

5 out of 5

"Happy customer for 12 years"

What do you like best about 1Password? I love that 1Password lets me centralize all my generated passwords, allows me to auto-fill logins in any browser (including apps on my phone), and acts as a 2FA authenticator.

CP

Chris P

06/01/22

5 out of 5

1Password is my favorite app of all…

1Password is my favorite app of all time! Game changer. Secure. Easy to use.

DH

doris haas

06/01/22

5 out of 5

I had an old forgottne account and…

I had an old forgottne account and opened a new one which caused me confusion. The support team was extremely helpful and responded quickly to help me resolve this

D

Dio

06/01/22

5 out of 5

Excellent Customer Service

I sent a message to the customer support team to help me with a matter relating to my subscription plan. Within a few minutes I received a very friendly message detailing the actions I should take. Very impressed with the speed, effectiveness and level of service I received! Well done team 1P!

LF

Lynda Farabee

06/01/22

5 out of 5

GREAT support

Once it was explained to me that my adding PS to my requests only pushed my request to end of line, the support became fabulous! I had asked for a chat or share my screen, but this was just as good. Within the hour, usually, if not quicker, I would have a response to my question. The response was always clear, accompanied with screenshots. I know the guys/gals may have gotten exasperated with this old woman, but they never let on! Thank you for your excellent customer service.

TB

Tommy Borgenfalk Skott

06/01/22

5 out of 5

I can't live without 1Password!

Date of experience: June 02, 2022

GB

Geoffrey Bridle

06/01/22

5 out of 5

The support & enthusiasm fro the staff…

The support & enthusiasm fro the staff at 1Password is simply awesome. When I signed up for the trial by mistake I signed up for a family plan. This was very easily corrected to a personal plan which is all that I need right now. Nothing was too much trouble. If only other people in the Computer World were as helpful! The staff team obviously realise that EACH prospective customer is important. Unfortunately this really great pre & after sales support seems to be extremely rare. Well done ...

Read more

RD

Remigiusz D

06/01/22

5 out of 5

Perfect support

Managing passwords easily across all my devices including MFA. Support is also one of the best I had experienced yet.

LP

Lorraine Perry

06/01/22

5 out of 5

Great program makes me feel lots safer

Date of experience: June 02, 2022

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].