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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4391-4400 out of 7315

KL

Keith L

06/13/22

5 out of 5

The 1password support team was great to…

The 1password support team was great to work with. They communicated quickly and clearly without being overly technical. I am new to 1Password and am very pleased with the support that I received after having a minor issue with a duplicate account that apparently had been setup a couple of years ago.

IW

Igor Waraxe

06/12/22

5 out of 5

1Password

The support team answered my questions and proposed solutions almost immediately. I'm glad that I solved my subscription issue very quickly.

MG

Mrs G

06/12/22

5 out of 5

Excellent service!

Billing support reacted promptly to my initial query and it was resolved very speedily. Excellent service. I am a long time user, and recommend 1Password.

GS

Greg Smith

06/12/22

5 out of 5

Wow!

I wrote 1Password support on Friday morning. Julia V. replied to my inquiry early Sunday morning. Wow, early Sunday morning! Who works early Sunday morning? People that are committed and believe in the service they are offering, such as Julia. Her response was clear and answered the question I asked. I was impressed. Then I had a follow-up question on Monday morning, after I had created a 1Password account. Within 90 minutes, Julia V. responded. Again, her response was clear. She detailed ...

Read more

DW

David wong

06/12/22

5 out of 5

Nice service

Nice service! Truly solved my problem!

D

Dmitrii

06/12/22

5 out of 5

Good and fast

Date of experience: June 13, 2022

K

Kevin

06/12/22

5 out of 5

Great Customer Service

Had an issue with my subscription; contacted support and through emails, they were able to resolve the issue.

EG

Emmy Gershon

06/12/22

5 out of 5

They were very helpful when I asked…

They were very helpful when I asked assistance!!

JP

Jonathan Perkins

06/12/22

5 out of 5

I've been using 1Password for years

I've been using 1Password for years, and it keeps getting better and better. Mac support, iOS version, great support, encryption, browser integration...it's everything I could ask for in a password manager.

J

Jake

06/12/22

5 out of 5

Best support

Support was quick to respond and resolve my issue. I can’t recall the last time I didn’t have to be on hold forever or wait weeks for a reply. The 1Password team has customer service figured out. Great job!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].