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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4371-4380 out of 7315

E

EsPe

06/15/22

5 out of 5

Absolutely great

Absolutely great. The service/support is as awesome as the product itself. Using 1Password for over a decade, I never want to live without anymore.

MJ

Mary J Pack

06/15/22

5 out of 5

MY name is Mary

MY name is Mary. I l have been a member of 1Pass word for 3 years. I am not computer savvy and I need a lot of Help. The 1Password support Team is the best organization I ever used. They guide us all the way from stat to the point where you are able to work on your own.. I contracted support several times. They have improved their programs to make it easier for us. Password Manager is the top of the line.

C

Christopher

06/15/22

5 out of 5

Awesome product & support!

Awesome product & support! Every new version brings a great new feature. And if you have some issues the support wiöl help very fast and friendly!

PD

Peter D

06/15/22

5 out of 5

This review is as much about the…

This review is as much about the product as it is about the support. I've been using 1Password since 2009 and the product continues to improve with every release. The latest version is substantially different than the previous, but it works exceptionally well once the migration is complete. I ran into a snag (not product based) and required some assistance from tech support, the team was really quick to respond, and very very helpful. Long term customer that continues to be happy with the ...

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SF

Stephen F McCormick

06/15/22

5 out of 5

The customer service agent was first rate.

The customer service agent, Catherine F., was really helpful and generous with her time. She got me set up easily and, as expected, I'm very happy with the result. 1Password is a great app that makes security a snap.

D

Dylan

06/15/22

5 out of 5

Quick and responsive customer support…

Quick and responsive customer support and an incredible app. I recommend it to anybody whose looking for a password manager

KZ

Klaus Zander

06/15/22

5 out of 5

Super good support!

I have had only super good experiences with 1Passwort Suport in the last 2 days. The email contact was always very friendly and helpful from all. And I never had to wait long for an answer. In any case, I can only recommend 1Passwort. My problem is solved and I am happy. Thanks again to the whole 1Passwort team. Keep up the good work.

PG

Peter G

06/15/22

5 out of 5

1Password Billing support is excellent

1Password Billing support is excellent. I had 1password bundled with another product and I needed to de-couple the two and pay for 1password directly. The only way was via support and they resolved it in minutes. Can't ask for more.

JH

Jesse H

06/14/22

5 out of 5

Customer service was a pleasure

Customer service was actually a pleasure to work with. Communication was great and helped me solve my issue quickly.

S

Swastik

06/14/22

5 out of 5

Great software

Great software, great support! 1password has always been a really high quality application. It does its job, is super fast, and gets out of the way. Their support team is also amazing—I had an issue with billing and everything was sorted within 24 hours!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].