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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4311-4320 out of 7315

JW

John Wind

06/26/22

5 out of 5

Awesome to say the very least! A savior!

Needless to say, 1Password is awesome. I've been with them since the very early days, maybe 10++ years. My opinion. NO competition period. That's not just because of the product, but their fast, friendly and HELPFUL support! I can't give more than a five-star rating, otherwise, I would. Awesome job to their team with a special show out to Kristen! :-)

SB

Sarbjit Brar

06/26/22

5 out of 5

I had been a long-time user of 1…

I had been a long-time user of 1 Password and was using the standalone license. I wanted to check my options with a subscription and team member Wahid at 1Password was absolutely fantastic. He assisted with all the steps along the way. I still preferred a standalone license but I can see most of the software is moving towards a subscription model.

HC

HR Clapperton

06/26/22

5 out of 5

1Password Support Desk is Top Rate

I have been a 1Password user for many years. I encouraged my wife to use the system also, as I think it’s a really useful safe and functional app. With so many systems needing good strong and unique passwords it’s becoming imperative we all use such systems. I upgraded to a family account but struggled to share multiple logins with my wife unless I shared them individually. I contacted 1Password over the weekend and two emails and by the Monday of that working week Ashlee supplied me with ...

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AG

amy goodman

06/25/22

5 out of 5

Website vs App

I was confused on how to invite other family members. I first went to the Support page on that topic but it did not solve my particular issue. I sent an email to 1Password Support and received a response within 24 hours (even on a weekend!). The specialist clearly understood my misconception and stepped me through the process using very helpful screen shots. It turns out my mistake was trying to invite a family member through the Mac app rather than using the website. This is the third time ...

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RY

Ryoga Yamauchi

06/25/22

5 out of 5

This is 1Password support!

They were very courteous and accommodating. I don't know of any other service that is so attentive to its users as 1Password.

C

Carlos

06/25/22

5 out of 5

This was one of the most amazing…

This was one of the most amazing support experiences I ever had! Thank you!

TS

Todd Stiefel

06/25/22

5 out of 5

The support was great.

Date of experience: June 26, 2022

NL

Nathalie L

06/24/22

5 out of 5

Impeccable customer services…

A huge thank you to the customer support and billing teams for their impeccable services! #1Password.com and #1Password.ca, you rule! 👍

GH

Gerhard Huber

06/24/22

5 out of 5

Adding VAT ID

Fast response. Problem was solved quickly.

NW

Nici Ward

06/23/22

5 out of 5

Excellent support

Excellent support - quick, efficient and effective. My subscription issue was sorted and I've now upgraded to Family.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].