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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4241-4250 out of 7315

RT

Rémi Thirion

07/08/22

5 out of 5

Paiement issue resolved with no problem

I had a paiement issue with my account and the support helped me very quickly and was very efficient.

CH

Charles H

07/08/22

5 out of 5

Super helpful!

Helpful and easy guideline to fix my issue

LV

Laurens Vanderhoven

07/08/22

5 out of 5

High-quality service and product

High-quality service and product. Especially customer service engineers. Going into my 6th consecutive subscription year, and looking forward to it.

DB

Donald Byerly

07/07/22

5 out of 5

I had problems upgrading to 1Password8

I had problems upgrading to 1Password 8. It involved my desktop, my laptop and my iPhone. I had communications with several people over about 3 weeks. Everyone was very patient, professional and helpful. It was very complicated but with their help all seems well. THANK YOU.

LD

Lita DN Sagula

07/07/22

5 out of 5

Very easy and efficient support

Very easy and efficient support. The person I interacted with made everything clear and easy and got the job done. Instead of email being the only option for support would be great to have "chat" option ... as I'm never sure how long it will take for a company to respond to an email. (Although in this case it was just as instant as a chat would have been.)

AK

Alex Kravtsov

07/07/22

5 out of 5

Unbelievable support team, top tier!

My phone died and I lost access to 1password 2FA I had configured on it. Had it not been for their unmatched support team, I would have never regained access to my account. Goes without saying, losing all passwords would be a disaster and would cause big damage to my business. Thank you, team!

RV

Robert Vogel

07/07/22

5 out of 5

Individual Plan Renew Options

I had a question about some annual plan renewal options that were appearing when I opened my 1Password app on my desktop computer. I received an email response with in the hour and answered all my questions. Very good customer service. I have been a 1Password user for many years. Never needed any customer service. But this first experience was very good.

A

Abhishek

07/07/22

5 out of 5

Great Support

I am very happy with the support I have received from the 1Password team. These guys are awesome.

E

Eric

07/07/22

5 out of 5

Look, don't mess around, just use 1P.

Look, don't mess around, just use 1P. The app is great, the customer service is great, you need a password manager and this is the one.

E

EmDub

07/07/22

5 out of 5

Couldn't be happier

Fast, prompt and courteous handling of my support issue. A+

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].