9.8
SpotScore
1Password Reviews in October 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 4221-4230 out of 7315
RS
Reinhard S
07/12/22
"Easy workflow."
What do you like best about 1Password? It worked on all my devices. It is synchronizing with iCloud. What do you dislike about 1Password?
B
Bruce
07/12/22
Customer Service at a High Level
Paul Martin's professional and attentive response to my question about how to set up a login with custom fields for a library checkout webpage was extraordinary. He immediately let me know he understood the problem. His tone and words were warm and encouraging. He got back to me quickly with an initial solution and detailed guidance on how to set up the login, including helpful videos showing me what he had done. After emailing him about a glitch with one of the four custom fields, he then ...
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FN
Fernando Nery
07/12/22
1Password has helped us to be safer in…
1Password has helped us to be safer in the easier way possible
L
Leslie
07/12/22
Great app, Great Customer Service.
I got locked out of my 1Password account and the team was able to walk me through step by step. I’ve used the free app for at least 3 years. I love it! I upgraded to the Family plan so my husband will have access to every password I have in case of an emergency.
D
DRAstin
07/11/22
I had a problem with my subscription…
I had a problem with my subscription and wrote for help. I promptly received instructions for how to fix it. I had to get more help before the issue was resolved and each time that I wrote by responding to the email a different tech wrote me back. I was amazed at the great service and continuity of service despite dealing with 3 different people. To me that indicates fantastic customer service training and a unified team! Impressive. BTW, it turns out it is better to subscribe through ...
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RS
Ryan S
07/11/22
Extremely fast response and resolved my…
Extremely fast response and resolved my issue with zero challenges. Very impressed with the customer experience and agent.
C
Charles
07/11/22
Fantastic Customer Support
The support team was very quick to respond via e-mail (in less than 30 minutes!), and resolved my issues without any follow-up necessary. Fantastic work!
RS
Ryan S
07/11/22
Extremely fast response and resolved my…
Extremely fast response and resolved my issue with zero challenges. Very impressed with the customer experience and agent.
D
DRAstin
07/11/22
I had a problem with my subscription…
I had a problem with my subscription and wrote for help. I promptly received instructions for how to fix it. I had to get more help before the issue was resolved and each time that I wrote by responding to the email a different tech wrote me back. I was amazed at the great service and continuity of service despite dealing with 3 different people. To me that indicates fantastic customer service training and a unified team! Impressive. BTW, it turns out it is better to subscribe through ...
Read more
C
Charles
07/11/22
Fantastic Customer Support
The support team was very quick to respond via e-mail (in less than 30 minutes!), and resolved my issues without any follow-up necessary. Fantastic work!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].