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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4191-4200 out of 7315

HU

Happy User

07/13/22

5 out of 5

Wonderful step by step support

Wonderful step by step support from the whole team. Fully resolved my issue.

LR

Lane Ross

07/13/22

5 out of 5

First Class Experience

First class experience. Each team member was exceptionally kind and helpful. Our family has had great success using this password platform and we recommend it. Knowing the people who represent them care about their customers just make the commitment so much better.

DB

David Bucher

07/13/22

5 out of 5

Great support

I wasn't happy when I had to upgrade from a stand-alone license to a subscription. And the transition from 1PW6 to 1PW7 was difficult for me. However, the product works very elegantly and I can't say enough for the prompt and patient (actually one guy on the phone got a little impatient with me...but at least I was talking to a human) support I received with that initial frustration and less critical questions I've since had.

M

Miriam

07/13/22

5 out of 5

Very friendly and patient support

Very friendly and patient support, they make sure you are leaving happily!

LM

Luis Maestres

07/13/22

5 out of 5

1Password review

The team was very patient and respectful, as attentive.

BP

Barry Peake

07/13/22

5 out of 5

I'm quite satisfied with my interactions.

I'm quite satisfied with my interactions. In particular, your responses are timely and contain the info necessary to assist me in solving the various problems I have been having. I am a novice with 1Password and feel I am gaining the experience I need to make use of the password app. Thanks for the assistance you have provided,

AF

Arild Fotland

07/13/22

5 out of 5

Cannot access my account

The 1Password helped me regain control of my account. Proactive, responsive and very helpful team. Highly recommended.

G

George

07/13/22

5 out of 5

5 star service

Amazed by the quick response and precise and detailed resolution. Felt like a concierge service rather than a typical customer support. Keep rocking folks.

DC

D C

07/13/22

5 out of 5

Prompt and very helpful

Prompt and very helpful. Support answered my specific questions with easy to understand instructions - and back up and running. Great product and great service.

CM

Chris Miles

07/13/22

5 out of 5

Responsive and Effective Support

The 1Password support team was phenomenal and super quick. The helped me resolve my issue much quicker than I anticipated.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].