1Password Reviews in October 2026: User Ratings, Pros & Cons

a big praise

mI have to give you a big praise: you did an incredible job in supporting me with the migration: your responsiveness and patience was greatly appreciated. Keep up the good work, greetings from Vienna

Helpful getting up and running

Saif Ahmad and the team were so helpful getting me up and running with 1Password. Thank you for being patient!

Have been using 1password for 3 years…

Have been using 1password for 3 years now, its is well worth the cost. Just upgraded from personal to family plan, finally! If you have your personal plan through Apple subscription you have to email support at 1password to get that done (cannot do it on your own). The response from the support team at 1passord was very fast and I had my account switched within two hours of my request.

Very pleased with response

Very pleased with response. It was timely and thorough as well "secure" to insure privacy.

Excellent and knowledgable service!

Karen and Zach were fantastic! Courteous, knowledgeable, friendly, and empowered - they were able to help me solve my issue immediately.

Been a 1Password customer for years

Been a 1Password customer for years - Originally I'd bought the product outright but then they moved to a subscription model and so have been on v7 and 8 since they were released. I've also used Nordpass and Lastpass - 1Password is head and shoulders above any other password manager I've used. The vaults, password generator, watchtower feature - all incredible! Use it to store passwords, card info, IDs, router password, etc, etc, etc. Wouldn't ever move away. Also used the support recently ...

Very excellent customer service

Very excellent customer service! A breath of fresh air in today’s climate of overworked call and customer support centres. 1Password provided extremely prompt and knowledgeable service, very professional and clear, easy to understand, natural and friendly. I would highly recommend them. As well, their product performance and features and ease of use on Apple devices is exceptional!

I was unable to log into my account due…

I was unable to log into my account due to a bug in another application. customer service helped me restore my login with quickly and professional support

Got instant help

Got instant help, well done!

AWESOME Customer Support Team

I had a problem with two vaults and multiple 1Password icons after downloading Version 8. I had installed and used Version 7 for quite some time. I needed help removing multiple icons and one of the vaults. Contacted the support team, and they helped me through the process quickly and correctly so that I now have one vault and 1Password v.8 installed and working properly. This process did require several back-and-forth emails to untangle all of the mistakes I had made to create the problem.