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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4161-4170 out of 7315

S

Steven

07/19/22

5 out of 5

Thank you for the good service

The support team is knowledgeable, professional and prompt in response to all my enquires.

R

Randy

07/19/22

5 out of 5

Great Support!

Really the best support I have received ever. Really detailed emails, no boilerplate responses. Stuck with me until everything was resolved.

P

Parker

07/19/22

5 out of 5

Fixed Billing Issue Faster and Better than Expected

My 1Password support agent went above and beyond. I was trying to fix a billing mistake that, to be honest, was because of my oversight, and my agent was very kind and solved the problem right away. She even refunded me for the subscription time I had already partially paid for because of my oversight. All around a great experience.

S

Shantee

07/19/22

5 out of 5

I think this website is safe and…

I think this website is safe and reliable to use and hopefully the outcome of this will help others

L

Lee

07/19/22

5 out of 5

Still The Best

This is the 2nd time I've interacted with 1Password support, and they once again blew me away with the quality of support and the promptness with which they resolved my issue. The remain leaps and bounds better than any other SaaS support team I've interacted with! 1Password invests in their support team as a first-class part of the org, and it shows.

JE

Jonathan Evans

07/19/22

5 out of 5

Great email responses

I had to separate my work account from my personal account to make sure I can still pay my bill. The email help was one of the most responsive and informative I've come across. A great experience.

J

Jay

07/19/22

5 out of 5

Dayton

Dayton, one of the detectives of 1Password support has been very creative in his quest to help me when using a browser that's not officially supported. He went above and beyond trying to find a workaround without the developers having to write a fix. Thank you!

CP

Carlton Pringle

07/18/22

5 out of 5

Excellent Customer Service

I'm a long time user of 1Password (as far back as 1PW 3). On the few occasions I've contacted 1Password Customer/Support, they've always responded quickly, professionally, and with the solution I needed. My most recent contact with them follows that same pattern of excellence. Thanks, 1Password -- for an excellent product and stellar support.

SO

Sofya Ovchinnikova

07/18/22

5 out of 5

This app just saves my life everyday

This app just saves my life everyday. Super safe and helpful for everyone everyone everyone. I will definitely recommend to my family and friends

MP

Michael P

07/18/22

5 out of 5

I use 1Password on PC and Android and…

I use 1Password on PC and Android and it works & looks great. Absolutely satisfied.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].