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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4151-4160 out of 7315

R

renriquemh28

07/20/22

5 out of 5

They have a good customer service.

Date of experience: July 21, 2022

JW

James Willits

07/20/22

5 out of 5

Quick & Responsive…

The support agent was quick to respond and solve my issue, and the instructions were clear and concise. It would be nice to be able to apply the Eero promo code without needing to contact support. Thank you

CA

Christina Argo

07/20/22

5 out of 5

Super helpful and responsive

Super helpful and responsive! We emailed back and forth and they resolved my issue very quickly, even while working with multiple customer service agents.

JR

Javier Ramirez

07/20/22

5 out of 5

Outstanding product and support

Date of experience: July 21, 2022

KS

Kyle Spaans

07/20/22

5 out of 5

Easy migration from other password manager

Exporting my passwords from another password manager and importing them to 1Pass took a few minutes and was a very smooth process.

F

Ferdinand

07/20/22

5 out of 5

1Password – Good software, excellent customer support

1Password as a software is really great. When there was an issue with my subscription however, I started to panic, as I rely on 1Password heavily in may daily tasks. I contacted their customer support and was not only treated very nicely, but with their help everything was resolved within seven hours (and to the fullest of my satisfaction). Seven hours from my first email until the issue was resolved; now that's impressive. Hands down the best customer support I ever had contact with. I ...

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M

M.E

07/20/22

5 out of 5

The product and customer service

The product is great, and so is the customer service. I am a curious person. I tend to ask a lot of questions. Even when I ask a question that may seem a little out there, customer service is always polite, informative and fast. If I could have given 1Password 6 stars I would have.

AV

Arjan van Midden

07/20/22

5 out of 5

1password is great.

1password is great. I used a lot of password apps in time but this is truly the best one. Great support also. Thank you Muhammad!

TC

Thomson Comer

07/20/22

5 out of 5

1password is absolutely #1

1password is an incredible, effective, secure, and easy to use password manager. They set the standard for all password managers to follow! Integrates across all operating systems and mobile phones, 1password is the best way in the world to keep your personal information secure. Make sure you use a long, very long, master password.

JS

Jay Schrock

07/19/22

5 out of 5

Super 1Password team support is fantastic

This 1Password team is fantastic. I was having an issue and they stayed with me every step of the way. This is the way all customer service and support should be. I am very greatly appreciative of all of their support. KEEP UP THE GOOD WORK

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].