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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4141-4150 out of 7315

GF

G F

07/23/22

5 out of 5

Had a (technical) dilemma

Had a (technical) dilemma, contacted 1Password Support, and they provided a solution. Most excellent!

P

Phil

07/23/22

5 out of 5

Great Support

The team addressed my concerns quickly and kindly

BB

B Borg

07/23/22

5 out of 5

Quick to reply, very helpful

1Password were quick to respond to my original query and got back to me with a follow up reply within hours of me requesting a clarification. They were friendly and helpful throughout.

SG

suvo ghosh

07/22/22

5 out of 5

Excellent support team - 1Password

I recently reached out to 1Password support team for my account recovery. The process was a long one, although that’s what it should be in my opinion for utmost security. The support team was very helpful, prompt, friendly and professional - guided me through all the steps very well and clarified all my queries. One suggested area of improvement, not for the support team specifically, but overall - the payment method. It should have PayPal/ Apple Pay/ Click 2 Pay or similar options; ...

Read more

AF

Andrew Fox

07/22/22

5 out of 5

Many years with 1Password.

Date of experience: July 23, 2022

AA

adham ahmed

07/22/22

5 out of 5

Great support

Date of experience: July 23, 2022

CJ

Colin Jennings

07/22/22

5 out of 5

Going the extra mile

The service level from 1Password is far beyond my expectation.There is never an email sent by me that goes unanswered. They are so courteous and friendly they make mw feel like they truly appreciate me as a customer. At a time when most companies hide behind the pandemic and delay responses or callbacks iPassword has never yet disappointed me in their response time or the quality of their answer. They truly understand the value of a customer and what steps they need to take to keep one. ...

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KD

Kim D

07/21/22

5 out of 5

1 Password is reliable, easy to use and their support team is TOP KNOTCH!

I am a huge fan of 1 Password. It is easy to use software that my family can use and feel like our data is secure. I recently made a mistake by deleting a family member account/data. The 1 Password customer support is stellar. They worked with me and were able to recover the deleted data within a few days. What a relief. I highly recommend 1 Password for your data security/password needs.

I

Idries

07/21/22

5 out of 5

Quick response and support

Quick response and support! Best password app ever.

TW

Todd Ward

07/21/22

5 out of 5

Account locked - Password failed

I could not log into my account (lost password). My request for help from the Support team was prompt, concise and helpful. We deleted my account, created a new one, and my payment account was credited for time lost while the app was unusable. Great team = great support!!! Now I can use and set up 1Password to keep my confidential information private, safe and easily accessible only to me, when needed! Thanks!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].