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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4081-4090 out of 7315

DM

Darren M

08/01/22

5 out of 5

Very good support.

Date of experience: August 02, 2022

GB

Gianfranco Barba

08/01/22

5 out of 5

1Password: Great application and superb customer service!

User for many years of 1Password stand alone versions on PC and mobile, I had various problems in switching to the subscription versions. I turned to customer service and found a lot of competence, patience and kindness. A big compliment to all the support team. And great satisfaction in using the app on devices and online.

JK

John Kidd

07/31/22

5 out of 5

Very helpful

Very helpful. I was not so pleased when I tried to get help several years ago, but this worked well.

HB

Haitham Badarin

07/31/22

5 out of 5

Best customer service

Representative was kind and very helpful. The issue has been resolved very quickly.

K

Kay

07/31/22

5 out of 5

The newest design is a bomb!

The newest design is a bomb! I love what you did with the app, I can't imagine my day without 1password. None of the password managers are up to par with your product. Keep up the good work!

RM

Ruslan M

07/31/22

5 out of 5

Subscription period select issue

My annual subscriptions reseted to month subscription. And I could not figure out how to select yearly sub again. 1Password support helped me with that. Thanks a lot.

JN

Justine Newport

07/31/22

5 out of 5

This is the greatest password…

This is the greatest password manager.it is frequently revised, reliable, attractive and does not cost the earth.I have used it from its beginning.They are helpful and quick to answer any queries. Just buy it and know your information is safe.

GB

Gor B

07/31/22

5 out of 5

Excellent customer service and great password manager

One of the reasons I signed up with 1Password instead of other password managers, was the number of references to 1Password's great customer service in the online reviews. Turns out the legend is true. After signing up I had to reach out to customer support for a minor issue. Within hours I received a response to my inquiry and the issue was resolved promptly. So far, I love the password manager, great functionality, has been quite smooth. The fact that 1Password's Android app doesn't have ...

Read more

JM

Jakub Malicki

07/31/22

5 out of 5

Great

They are fast, precise and helpful.

P

Paul

07/31/22

5 out of 5

1Password support - Great Job

I contacted 1Password support and received a very quick response with the information I required. Thanks you 1Password and Nate. I love this product and it is even better when you can get prompt and helpful assistant. Regards Paul Smith

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].