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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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Starts from $2.99 / Month

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 4001-4010 out of 7315

SC

Slobodan Cvjetkovic

08/14/22

5 out of 5

Great Customer Support

The App says it all! Great App accompanied by great Customer Support.

JB

Jake Bogoch

08/14/22

5 out of 5

Fast

Fast, helpful.

AM

Ann Marie

08/14/22

5 out of 5

Totally satisfied.

The response was immediate and thorough. My questions were clearly answered and the follow up questions were answered as well. Really outstanding.

AI

Aliaksei Ivanou

08/14/22

5 out of 5

Great customer service

Date of experience: August 15, 2022

DB

D Bryant

08/14/22

5 out of 5

Perfect Customer Service

I have been a 1 Password customer for over ten years. The application (now platform) is well-documented and I've rarely reached out to customer service. My expectations were low (based on pretty much every other interaction I've had this year with other vendors) when I emailed to ask about behavior I had not expected and was astonished to receive a same day response with detailed instructions, and a second response the next day when I switched things up and needed a little more ...

Read more

DB

D Bryant

08/14/22

5 out of 5

Perfect Customer Service

I have been a 1 Password customer for over ten years. The application (now platform) is well-documented and I've rarely reached out to customer service. My expectations were low (based on pretty much every other interaction I've had this year with other vendors) when I emailed to ask about behavior I had not expected and was astonished to receive a same day response with detailed instructions, and a second response the next day when I switched things up and needed a little more ...

Read more

AI

Aliaksei Ivanou

08/14/22

5 out of 5

Great customer service

Date of experience: August 15, 2022

AM

Ann Marie

08/14/22

5 out of 5

Totally satisfied.

The response was immediate and thorough. My questions were clearly answered and the follow up questions were answered as well. Really outstanding.

JB

Jake Bogoch

08/14/22

5 out of 5

Fast

Fast, helpful.

SC

Slobodan Cvjetkovic

08/14/22

5 out of 5

Great Customer Support

The App says it all! Great App accompanied by great Customer Support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].