9.8
SpotScore
1Password Reviews in October 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 3961-3970 out of 7315
KA
Kevin Anderson
08/18/22
I recently joined 1Password and had a problem
I recently joined 1Password and had a few issues with the initial setup. I found I had to send a message to their helpdesk and I really believed I would be waiting forever as you usually do with a helpdesk enquirey. But No, they answered so quickly I could believe it and then when I let them know I was OK they still did a follow up to ensure everything was OK and I was happy. Great customer service which is super criticle with online security. I would recommend them A+
DS
Daisuke Shima
08/18/22
The communication was smooth and effective!
I was trying to convert my account from personal account to family account. The communication with support team was smooth and it took much shorter than I thought to resolve the issue. Although the instruction from the support team was not as described as it was in the support document, but instruction from support team was quick and effective. It would be better if the guide document are updated to align with the current status, but the quality of the support team was way more effective ...
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M
Marcus
08/18/22
Very fast and comprehensive answers!
Date of experience: August 19, 2022
JU
Jim Upchurch
08/18/22
Questions about 1Password 8 upgrade
I had several questions about upgrading to 1Password 8 from 1Password 7, on both MacOS, iOS, and ipadOS. I found the online information both incomplete and confusing, and it left me with several lingering questions. Support responded to my emailed questions in about a day, and after exchanging some further emails I got clear and straightforward answers to my questions. I *still* think the online information should be better, that is, more complete. If it's there, the support person didn't ...
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C
Customer
08/18/22
Great piece is software
Date of experience: August 19, 2022
V
Vince
08/18/22
Very helpful support people.
Very helpful support people. They are not 24/7 but they are prompt in responding to emails. Keep it up. 👍🤙
E
Eric
08/17/22
Very Helpful
They were very helpful and helped me set up a new account and migrate my data over from my standalone vault. Also got a nice bonus offer for upgrading!
V
Valerie
08/17/22
Well done 1Password Customer Services
I can’t thank Customer Sevices enough. Having used 1Password for a number of years, I decided to upgrade and take out a subscription. In doing so, my logins became corrupted. Very fortunately for me Customer Services talked me through the process of retrieving my info and upgrading. I now look forward to using 1password8 just as I did the earlier version. Thank you Customer Services.
BH
Bob Hohman
08/17/22
I could not logon to paqssword.com…
I could not logon to paqssword.com because I had reset my phone and lost my Authenticator app. After an exhaustive sech of your online support, I emailed my question and received a very prompt response that solved my problem. The person who helped me was awesome.
AP
Ana P
08/17/22
"It is a tool every journalist should not neglet"
What do you like best about 1Password? It keeps the journalistic activity safer What do you dislike about 1Password?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].