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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3941-3950 out of 7315

CT

Cristina Tardaguila

08/22/22

5 out of 5

Journalists are constantly under attack…

Journalists are constantly under attack and their data should be well protected. I am thankful to 1password for letting me (and my colleagues) use their system for free.

AR

Aaron Rodriguez

08/22/22

5 out of 5

Quick and responsive!

I had a small issue with where my subscription was being billed. I was being billed through my Apple account for the yearly subscription. I wished to move the subscription over to 1Password directly, I emailed them and the following day I had a response. They asked me to cancel my subscription so they could credit me the amount equal to the remaining subscription. With my credit I was allowed to move my subscription entirely to 1Password directly. No hassle!

M

Mark

08/22/22

5 out of 5

Friendly and quick support.

Date of experience: August 23, 2022

MZ

Mirjam Z

08/22/22

5 out of 5

Bought the gift card on the wrong…

Bought the gift card on the wrong website (us instead of eu) and the super fast support fixed that for me!

T

TrippMe

08/22/22

5 out of 5

Good product and customer service!

I got my problem resolved and the CS rep was helpful. Only thing I have a complaint about (not with the rep) is the turn around time from when I answer a question to when I get a response. If I was in trouble/locked out the turn around time would suck.

N

neverdoubt

08/22/22

5 out of 5

This is a fantastic app

This is a fantastic app. I don’t know how I ever survived without it. I never have to think twice about passwords any more, the app does it all.

IC

Ibrahim Cesar

08/22/22

5 out of 5

Great support!

Date of experience: August 23, 2022

ML

Mateo Lugo

08/21/22

5 out of 5

Incredible

I was trying to solve an issue where an old 1Password account kept showing up no matter what I tried to get rid of it. Getting help from Kester at 1Password is the best customer support experience I've ever had. While helping me troubleshoot and figure out how to solve the issue, he was super communicative and dedicated and did not let up till I was able to fix it. Thank you so much!

SW

Spencer W

08/21/22

5 out of 5

Followed up in a reasonable time

Followed up with me within a reasonable amount of time and was able to assist in resolving the issue.

TT

Thomas T

08/21/22

5 out of 5

Quick response time to my question and…

Quick response time to my question and up in running in minutes !

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].