9.8
SpotScore
1Password Reviews in October 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 3921-3930 out of 7315
AM
antonio montaner messori
08/25/22
Amazing service! 💪🏻
Amazing service, speedy and down to the point with every request I had for them. Keep it up guys!
MG
Mike Grushin
08/25/22
1Password software and support are excellent!
I am a CTO and COO so I review and choose a lot of software. 1Password applications and customer services are some of the best I've used. I've used LastPass for personal use as well as within a company of 250+ for over 10 years: 1Password is SIGNIFICANTLY better in every aspect, including customer service. Most interactions with 1Password team were great, but Dayton stood out. Kept following up until the issue was resolved!
P
Psydoc
08/25/22
Been using it for years
Been using. 1password for years. It just keeps getting better with each new release. I couldn’t due without it. Keep up the great work.
AM
antonio montaner messori
08/25/22
Amazing service! 💪🏻
Amazing service, speedy and down to the point with every request I had for them. Keep it up guys!
MG
Mike Grushin
08/25/22
1Password software and support are excellent!
I am a CTO and COO so I review and choose a lot of software. 1Password applications and customer services are some of the best I've used. I've used LastPass for personal use as well as within a company of 250+ for over 10 years: 1Password is SIGNIFICANTLY better in every aspect, including customer service. Most interactions with 1Password team were great, but Dayton stood out. Kept following up until the issue was resolved!
P
Psydoc
08/25/22
Been using it for years
Been using. 1password for years. It just keeps getting better with each new release. I couldn’t due without it. Keep up the great work.
JL
Jimmy Luo
08/25/22
Incredible customer experience
I recently reached out to 1Password to file a bug report about the newest major revision, 1Password 8, on iOS. I expected the bug report to fall into the ether. Instead, Dave W. from 1Password Support captured my disparate bug reports / feedback submissions into one uber-case and responded to each numbered item with an explanation or ask for further details. Over the course of a week, we corresponded back and forth with clarifying questions and debugging information / repro steps. ...
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LM
Leeland Mcmasters
08/25/22
Very quick response and he provided a…
Very quick response and he provided a solution that worked as well. Instead of just saying thank you. Very strong customer service skills.
JC
Jason Cockerham
08/24/22
Customer Support is the best I've ever had.
I have always been a big fan of 1Password for the stability, security, and usefulness of their product, but now I'm an even bigger fan due to their impeccable customer service. I had recently purchased a new Chromebook, and due to the limitations of the device, I was having trouble getting the 1Password app to work correctly. Dayton, the "Sherlock of Support", was extremely patient with me as we emailed back and forth for days to try to find a solution. Each time I came back with something ...
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MB
Michael Brandt
08/24/22
Like it alot!
Date of experience: August 25, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].