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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3901-3910 out of 7315

CS

Coen Schoof

08/29/22

5 out of 5

Taj is the best

Taj helped me out great, nothing wrong

H

Hiroshi

08/29/22

5 out of 5

Very good support

I purchased 1password 3 years licence at sourcenext online in JAPAN. I don't know how to manage my subscription. But I recieve e-mail from 1password team, and then I can make my subscription active soon. Very quick response and kind Japanese language. I was so impressed. Thank you so much.

LA

Legris, Alain

08/29/22

5 out of 5

I am very satisfied with the service…

I am very satisfied with the service received from Seth, he resolved my issues quickly and very professionally. Thank you

RK

Ryan Ketchum

08/29/22

5 out of 5

Quick customer service

Had a recent experience needing to change my subscription level. Customer service was prompt and helpful!

BW

Beverly Waldron

08/29/22

5 out of 5

I was upgraded from 1 Password 7 to 1…

I was upgraded from 1 Password 7 to 1 Password 8 and ran into things that I did not understand or did not look right to me in the program. This took a number of weeks for me to get it right and the 1 password team stayed with me and responded to my questions and my screen shots. I am not a business. I am an ordinary retired person with only moderate computer skills. Nevertheless the team treated me like an elite! Laura was the final team member to work with me and at times I apologized ...

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BS

Bill Stiefel

08/29/22

5 out of 5

I have been with 1Password for many…

I have been with 1Password for many years and have always had excellent service when I had questions or needed some help.

OH

Odrija Heinrihsone

08/29/22

5 out of 5

Great app and great support

I had mistakenly ended up with two 1Password accounts, and was billed for both, but the 1Password support team quickly helped me solve the problem and issued a refund for the account that I won't be using. And the response time was really impressive! Very happy with both the app and the support.

FM

Fidelis Maina

08/28/22

5 out of 5

At first it was hard to get to the root…

At first it was hard to get to the root of the issue but as soon as they were able to trace it they fixed it. They were very helpful and Friendly. It was all resolved and I look forward to working with them in the future.

M

Matthias

08/28/22

5 out of 5

I have been enjoying 1Password ever…

I have been enjoying 1Password ever since I started using it. Recently I reached out to customer support asking for help and after the robot failed, very kind humans took over and supported me in the best possible way. My problem was resolved in a very short period of time! Thanks for your great support!

C

Carl

08/28/22

5 out of 5

The best password manager

One of the best tools I use and the support team has been awesome when I needed them.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].