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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3851-3860 out of 7315

V

Volker

09/05/22

5 out of 5

perfect support!

It is a good experience how David helped me. He promptly and conscientiously identified my problem and provided me with easy to understand instructions to get everything working well again as usual! This is what good customer service must be like! Thank you very much!

S

Susan

09/05/22

5 out of 5

Very helpful and friendly

Very helpful and friendly. Clear instructions which solved my issue.

MK

Michael Kemmer

09/05/22

5 out of 5

Awesome experience

Quick, kind and helpfull. I love the way you treat your customers.

H

Helena

09/05/22

5 out of 5

Impressive and speedy response

A simple problem, very quickly resolved. I'm impressed with the speedy response, efficiency, and courteous manner.

DB

Diego Børresen Llado

09/05/22

5 out of 5

The support was provided quickly and…

The support was provided quickly and precisely after some good investigating questions to me. The solution provided worked perfectly, and problem solved.

VB

Vladyslav Blackmoore

09/05/22

5 out of 5

Great

Great, I did it

S

Satoshi

09/05/22

5 out of 5

I had a complicated request but…

I had a complicated request but 1password team manages well smoothly.

M

Mark

09/05/22

5 out of 5

Excellent tech support

Excellent tech support. Knew exactly what my issue was and suggested a fix. Thanks.

DL

Dorian LECOEUR

09/05/22

5 out of 5

I recommend

Very professional and quick replies, know what they talk about. I recommend

C

Caique

09/05/22

5 out of 5

Frozen Account

Even though I signed up through the App Store, for some reason, my account was not activated, but thanks to the 1Password support, and especially to Kaley, I was able to resolve the issue without much bureaucracy and use the service normally again. Many thanks to the 1password team! 🎉

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].