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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3741-3750 out of 7315

CN

Cyndy Nayer

09/26/22

5 out of 5

The value of digital and human interaction when the customer is stumed

I was anxious about all the changes in version 8, frankly because of the info alerting all the users. I had just moved and didn’t believe I could make the transfers; too much stress. But 3 weeks after I successfully completed the the install of #8, I received a message to link 1password with safari, and I froze. I waited a couple of hours,calmed down with a short walk, then I sent a message for help. I received a digital response that included several links I should use. I was beyond the ...

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EA

Ed Arnold

09/26/22

5 out of 5

Tommy was very helpful.

Tommy was very helpful. First I must admit I was stressed to the max because my 1Password app was not working. Click on the app and it would not start.... gave me a message that I had previously installed a later version. Previously I had updated from version 7 to 8, maybe there was some trash in my front yard "so to speak". Tommy tried the usual fixes.... but I was unable to even fire up the application. He resorted to investigating within the finder application folder.... and we drilled ...

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R

Randy

09/26/22

5 out of 5

Customer support

I reached out with a question about a renewal. The response was prompt and the issue was resolved to my satisfaction.

ZS

Zack Shelley

09/26/22

5 out of 5

Very fast responses!

Very fast responses. Super helpful information.

M

Mahmoud

09/26/22

5 out of 5

Greate experience

Quick, clear and very helpful

HS

Heiko S

09/26/22

5 out of 5

Perfect service

Perfect service! We run all our devices with 1Password. Best app ever!

J

Jerry

09/26/22

5 out of 5

Anthony did a great job of solving my unique problem.

Anthony did a great job of understanding my issue and gave me the necessary steps to correct the problem. Did a great job!

AP

Accounting-Business Printers

09/25/22

5 out of 5

Longtime user of 1Password

Longtime user of 1Password. With every update, it gets more useful. Support is quick and they follow up on any issues you encounter.

AU

Anonymous User

09/25/22

5 out of 5

"Prompt and fast service by Siân-Kathryn Tucker. Thank you."

What do you like best about 1Password? That you can store all your passwords in one place. What do you dislike about 1Password?

DP

d peel

09/24/22

5 out of 5

Having had a problem with upgrading…

Having had a problem with upgrading 1Password I had to call on the help of the support team. Needless to say they sorted my problem but more to the point I received very friendly & comprehensive replies to my questions. So very happy with that.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].