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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3731-3740 out of 7315

M

MBA

09/27/22

5 out of 5

Excellent app to manage all passwords…

Excellent app to manage all passwords across all of my devices

R

Richard

09/27/22

5 out of 5

1Password is THE best app I’ve ever…

1Password is THE best app I’ve ever used. Not only does it manage my passwords, it also has the very best customer service I’ve ever had the pleasure to deal with. Highly recommended.

NC

Nick Cokas

09/27/22

5 out of 5

Great customer service. Ashlee.

The customer service has gotten really incredible. Ashlee responded quickly and had the answer in a very clear step by step process on the first go.

J

Jan

09/27/22

5 out of 5

Support with account re-creation

During last several days I have decided to recreate my 1Password.eu account that I have previously deleted after cca 3 months for personal reasons. As I came back to 1Password, which I consider not only among the safest password managers but also the best UI and UX on Windows and iOs (and I am talking about v8), I have tried to contact the support team so that I didn't have to pay again for the account (I had payed the yearly subscription). During our e-mail conversation regrading the ...

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IL

Iñigo Labarga

09/26/22

5 out of 5

Good support

Good support, in less than 6 hours issue resolved. the app marvelous and a must have.

J

jjtosu

09/26/22

5 out of 5

Quick, Educated, and Professional Customer Service!

The first correspondence didn't meet my need and appeared to be a robot response. Out of frustration, I almost dropped the whole reaching out to CS because of that and it took me saying that my question was not answered so that I could then enjoy a human experience. Once I was communicating with 1Password reps, I was astonished at how quickly I was getting responses and how helpful they were. I wasn't left to keep communicating with a rep whose shift may have ended but someone else picked ...

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E

Eghost

09/26/22

5 out of 5

Best in the Game for the Price

So I have used password managers my whole life and I can say that one password is hands down one of if not the best out there. You just can't beat that price and all the functionalities that come with it.

MW

Michael Wilser

09/26/22

5 out of 5

Solid customer support!

I was having problems entering my (small, regional) bank's website using 1Password. I reached out to 1Password's support team and was pleased to get a response in a few days (quite good, given the realistic limitations of live support staffing). Josh D. was super helpful in gathering the information that would be needed by the developers in a forthcoming 1Password update. Great customer service!

M

Michael

09/26/22

5 out of 5

upgrade to 1Password Families From Apple Pay

I’m genuinely impressed with the level of competence, and willingness to help, you and your colleagues have shown to me. I’m forever grateful. Thank you!!

MF

Michael Fendt

09/26/22

5 out of 5

Support has been very quick and helpful…

Support has been very quick and helpful every time I have tried.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].