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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3691-3700 out of 7315

L

Lukasz

10/05/22

5 out of 5

Great customer service

I've got a special offer in my 1Password application on my Mac. Sadly, it wasn't compatible with my current membership. So, I contacted their support and they gave me a great offer. I was very surprised, because nowadays companies only care about getting new customers, but here also loyal customers are valued. Now I will also give 1Password 8 a try. The support team is very nice and eager to help. I had a very nice experience contacting 1Password support.

PR

Pat Reed

10/04/22

5 out of 5

Everyone I dealt with was prompt &…

Everyone I dealt with was prompt & supportive & clear in their communication. I’ve love the product & now a huge fan of the team!

P

Pzr

10/04/22

5 out of 5

Feedback

Excellent service

RK

Richard Kutchi

10/04/22

5 out of 5

1 Password help

I asked for help with 1 Password and Jermaine Felix emailed me with exact instructions on how to fix the problem. the help was very fast and correct. Great Job

TD

Tony Devane

10/04/22

5 out of 5

I forgot my 1Password Master Password……

I changed my 1Password Master Password… was in a hurry and forgot what it was next time I needed it 😕. I contacted 1Password support and awaited contact back. Then I discovered that my facial recognition got me logged in and found that I could reveal the password under private vault and 1Password Account entry. But 1Password Support sent me a range of information (which I no longer required) and I ignored the email essentially (even though they requested feedback)… but they don’t leave you ...

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G

GenevieveH

10/04/22

5 out of 5

Super Efficient!

My interaction was super efficient. Usually you end up waiting days between responses but not today! I got the help I needed so fast - I was super impressed.

KY

Keith Yong

10/04/22

5 out of 5

Great support provided (iOS category)

Josh and Alvin from 1Password were prompt in replies and provided clear, concise instructions to address my issue. Great work.

SV

Shashank Vira

10/04/22

5 out of 5

Credit card billing issue resolved

I had a billing issue as my credit card provider was unable to link correctly with the payment system of 1Password. The customer service team at 1Password was excellent (Saif, in particular) and they understood the issue, found a solution and walked me through the steps to rectify the billing problem. Through the process, their communication/responses were quick, knowledgeable and helpful. An excellent service experience!

E

Eddie

10/03/22

5 out of 5

Super helpful and quick to resolve my…

Super helpful and quick to resolve my issues!

PP

Pedro Pagan

10/03/22

5 out of 5

Great customer service with timely…

Great customer service with timely responses.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].