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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3641-3650 out of 7315

DL

David Lee

10/16/22

5 out of 5

Excellent Customer Service

I recently was locked out of my 1Password account, and I reached out via the support function. They reached back to me the next day, and troubleshot me through the process. I wasn't exactly able to recover the account, but I was able to back up everything and deleted the account and made a new one, and I was credited the remaining balance on my old account. Great customer service, thank you very much!

AK

Alwin Kruijt Spanjer

10/16/22

5 out of 5

Helpfull friendly people gave me the…

Helpfull friendly people gave me the right advice

S

SB

10/16/22

5 out of 5

Fast, friendly and helpful

Date of experience: October 17, 2022

DA

Diego Alejandro Schvartzman

10/16/22

5 out of 5

Solved my problem really fast

Solved my problem really fast Perfect support!

TG

Troy Garner

10/16/22

5 out of 5

Support responded quickly with the…

Support responded quickly with the answer I needed. Great job!

MV

Mirko Van Colen

10/15/22

5 out of 5

great service

great service. great support.

PD

Patrick de Souza

10/15/22

5 out of 5

Master Password issue and Migrating data

I was in email communications with Laura and she stayed with me over our emails until my issue was resolved. I moved from iP7 on 1Password v7 to iP14 and I could not access my vault because I could not remember my master password. I’m in Sydney Australia and realized Laura was in LA Sunday afternoon whilst I was on Monday morning. Laura helped me even on her Sunday and I felt guilty 😞 Thank you Laura

B

Brianna

10/14/22

5 out of 5

Nicest CS person ever

Nicest CS person ever! Helped me get situated with billing issues quickly, clearly, and efficiently. Didn’t have to jump through hoops or wait days on end- even on a weekend!

P

Prem

10/14/22

5 out of 5

I have tried alternate password…

I have tried alternate password managers but found 1password to be ideal fit for myself and family.. theyve rated best since they established their product and have frequently upgraded in keeping times and ensruing optimal security (which they have been great at). Product has simple & clean user interface, making it easy to update / use information as required and as easy to share for use by family members for their personal or shared data usage…

AD

Andrea D

10/13/22

5 out of 5

Got the help I needed

My support person understood my need to transfer my current account to a family account and helped me navigate all the different pieces of this. Very helpful and efficient.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].