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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3581-3590 out of 7315

D

Dave

10/25/22

5 out of 5

Excellent support

Excellent support. An excellent product.

AZ

Adam Zarkowsky

10/25/22

5 out of 5

Amazing Support Experience

Their support personnel were knowledgeable, friendly, and respond with amazing speed! It's seriously some of the best support I've received on any product in a long time!

LH

Lynnette Hunnicutt

10/25/22

5 out of 5

Superb help from 1Password support

The help I have been given with 1Password customer support has been the best I’ve ever had! Moving over from a stand alone to a different plan is very confusing for me. They were kind, considerate of my abilities. Never once did I feel they were shrugging me off. Thank you 1Password people!!!!

RK

Rita King

10/24/22

5 out of 5

Fantastic support!

I was most impressed with the immediate response and prompt action that I received in resolving the problem I had re over-payment of my subscription. Great product, great service. Thank you

B

Benji

10/24/22

5 out of 5

Professional

Professional, friendly, fast response, easy-to-follow instructions, resolved the issue

TD

The Dude

10/24/22

5 out of 5

A Model of Customer Service

You never know what you are going to get when you reach out to a company for support. Frankly, I never expect much (other than expecting to be frustrated or disappointed). My experience with the team at AgileBits was the exact opposite of this. I received quick, thorough, and personal service AND a fix to my problem. I was a bit hesitant at first when I received an automated reply to my message but just two hours later an actual human being reached out to me. We exchanged a couple more ...

Read more

T

T

10/24/22

5 out of 5

Very quick response and handled…

Very quick response and handled perfectly

AP

Adomas Pal

10/24/22

5 out of 5

I had a billing issue and 1Password…

I had a billing issue and 1Password support resolved it within an hour. Love it!

AO

Amar Oklopcic

10/24/22

5 out of 5

Amazing response times

Amazing response times. Sent an email about an issue and got it resolved in less than an hour.

SG

S G

10/24/22

5 out of 5

1Password's support team is awesome

1Password's support team was awesome. I needed help and they were quick with responding and very helpful and thoughtful. It made a tricky issue less stressful. Thanks so much!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].