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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3561-3570 out of 7315

JK

Judith K. Rose

10/30/22

5 out of 5

I needed help deleting the account of deceased husband

I sent an email asking how to delete my husbands account without losing his info. That was not clear in the FAQs. I was amazed to get a response incredibly quickly. Emails to places often dont get answered for days...this was answered within the hour. It was clear, it told me exactly what to do. I appreciated it. Its hard deleting the account

JR

Jürgen Rosenbusch

10/29/22

5 out of 5

still the best

Great support and workaround ideas for my spezial topics - Thanks a lot

D

Diana

10/29/22

5 out of 5

Amazingly fast and accurate help

Amazingly fast and accurate help, enabled me to resolve my problem easily and quickly.

J

Jeanette

10/28/22

5 out of 5

Nothing

It was a nice experience

LT

Lam Trinh

10/28/22

5 out of 5

1Password is the best password manager

1Password is the best password manager, I used for many years from Standalone to Account version. Moreover, they have the professional support center with the fast feedback and very details. I recommend everyone should try/use it for the privacy and security.

BH

Bert Hagendoorn

10/27/22

5 out of 5

Excellent service!

I was guided through the process of creating a new account and saving my passwords by Marcus H very well. He replied quickly and my problem was solved soon.

L

Lars

10/27/22

5 out of 5

Fast fast and nice employees

The support responded to me very fast and the employee was polite and nice

MB

Michael Bentley

10/27/22

5 out of 5

I contacted support and problem cured

I contacted support because I had a small problem with the reaction of 1Password across several different Cloud machines. Within 24 hours I had a response and this resolved my problem.

WF

Warren Fink

10/27/22

5 out of 5

Excellent support team.

Support team stayed focused on my issue and the difficulty I had following the steps to resubscribe and login with a security key that was new. A few email directions in a more simple format helped me to login successfully with a security key now in place.

DZ

Daniel Zheng

10/27/22

5 out of 5

The customer service is very…

The customer service is very professional, I have been using it for seven years. Useful as always.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].