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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3501-3510 out of 7315

P

Petrnsh

11/08/22

5 out of 5

Responsive and effective

Date of experience: November 09, 2022

VT

Victor T

11/08/22

5 out of 5

Amazing assistance with a billing revision request

Ionas, Zach and Morgan were absolutely kind and proactive while assisting me with my issue, experience on par with all of 1Password' points of contact. I am a happy 1Password user and I couldn't recommend it enough.

B

Barış

11/08/22

5 out of 5

Support team responded very quickly

Support team responded very quickly, and helped me with my issue. Thanks to them, I got my student discount before my upcoming renewal.

PJ

Paul Jaques

11/08/22

5 out of 5

Customer Service Billing Help

Your instructions to update my billing method was concise and worked great. Thanks

A

Aakash

11/08/22

5 out of 5

Excellent Support, Great User Interface, Many Features

I have been researching several password managers to consider switching to. With this, I have been posing many questions to each vendor's support team. From the various support teams I have contacted, my experience with the 1Password support team from October 30 to November 9 has been the best for a few reasons: 1. The replies I got made it clear the 1Password support team read and understood my questions, and replied accordingly. For the other vendors I have contacted, I often have to ...

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AA

Andrijan Apostoloski

11/08/22

5 out of 5

Fast, straightforward and professional.

It was not even five minutes after I wrote my support question, Tej from 1Password helped me and explained the matter in a straightforward and helpful manner.

TO

TravelWithRichardandJudy on YT

11/08/22

5 out of 5

Excellent and prompt tech support as…

Excellent and prompt tech support as usual with 1Password, plus the app works really well and is easy to use.

U

User

11/07/22

5 out of 5

Quick response

Quick response, high quality support. Top.

DK

David Keith Gillett

11/07/22

5 out of 5

My problem (shall remain generic)…

My problem (shall remain generic) started October 31 and was resolved on November 7. The time to resolve isn't as important as the service provided. Many agents were involved and each took the time to review the history and previous steps before offering a next step. Solutions came in a step by step process as to keep instructions simple and easy to follow. Each team member was knowledgable of the application and were very professional.

MW

Maggie W

11/07/22

5 out of 5

Very seamless support

Very seamless support. I got good, relevant responses from all support staff even though I think I was messaging someone different over 3 or 4 emails.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].