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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3491-3500 out of 7315

PG

Pedro Gonçalves

11/11/22

5 out of 5

Amazing Customer Support

The prompt responses and the wording of the messages from 1Password Support made me feel as if I was actually talking to a human being instead of an automated reply system, which makes the communication so much easier and helpful. Every question was replied to in a timely manner - even though different time zones between myself and 1PS - and with proper tone and attention to detail to make sure the customer gets the wording and meaning of the reply given.

PG

Pedro Gonçalves

11/11/22

5 out of 5

Amazing Customer Support

The prompt responses and the wording of the messages from 1Password Support made me feel as if I was actually talking to a human being instead of an automated reply system, which makes the communication so much easier and helpful. Every question was replied to in a timely manner - even though different time zones between myself and 1PS - and with proper tone and attention to detail to make sure the customer gets the wording and meaning of the reply given.

BZ

Brett Zamir

11/10/22

5 out of 5

Reliable

The team persisted to find the solution and replied within at least a day per contact.

CR

Cédric Robert

11/10/22

5 out of 5

very quick answer and very accurate

Date of experience: November 11, 2022

TR

Terry R

11/10/22

5 out of 5

I decided to upgrade from a personal…

I decided to upgrade from a personal account to a family account. I was a little concerned that my original individual subscription was through the Apple Store and whether I could migrate to the family account subscription which is directly from 1Password. I sent an email message inquiring about the change and Melanie A responded immediately. She then walked me through the process and ensured I had done everything right to move my subscription. I was already impressed with the technical ...

Read more

F

Faysal

11/10/22

5 out of 5

Brilliant

Brilliant. The very best in the field. Everything is just perfect.

BZ

Brett Zamir

11/10/22

5 out of 5

Reliable

The team persisted to find the solution and replied within at least a day per contact.

F

Faysal

11/10/22

5 out of 5

Brilliant

Brilliant. The very best in the field. Everything is just perfect.

CR

Cédric Robert

11/10/22

5 out of 5

very quick answer and very accurate

Date of experience: November 11, 2022

TR

Terry R

11/10/22

5 out of 5

I decided to upgrade from a personal…

I decided to upgrade from a personal account to a family account. I was a little concerned that my original individual subscription was through the Apple Store and whether I could migrate to the family account subscription which is directly from 1Password. I sent an email message inquiring about the change and Melanie A responded immediately. She then walked me through the process and ensured I had done everything right to move my subscription. I was already impressed with the technical ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].