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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3471-3480 out of 7315

J

James

11/15/22

5 out of 5

Wonderful Customer Support!

Fast, straight forward and easy. Everything you want in a customer support engagement!

JA

JAY And Karen WOLF

11/14/22

5 out of 5

This is a great product that became even better.

This is a great product. I started many years ago when it was individualized applications for a single computer and now it's a portal for my computers, pads and phones. I totally rely on 1Password.

MU

Mr. Ustrich

11/14/22

5 out of 5

Quick response and clear explanation…

Quick response and clear explanation what to do to solve the problem.

M

Madelief

11/14/22

5 out of 5

Really fast and helpful!!

Date of experience: November 15, 2022

C

Cristian

11/14/22

5 out of 5

1Password customer support is amazing!

1Password customer support is amazing! Great experience with the support department from 1Password. They were very professional and helped me solve my issue very fast. I encountered in the few emails exchanged, very knowledgeable people which described in great detail the steps to take in order to fix the issue. Positively surprised!

SS

Salim Skaf

11/13/22

5 out of 5

Customer service via email was perfect

Date of experience: November 14, 2022

SS

Salim Skaf

11/13/22

5 out of 5

Customer service via email was perfect

Date of experience: November 14, 2022

A

Angela

11/13/22

5 out of 5

Love 1Password the product and the…

Love 1Password the product and the service. Thank you to Tasha for your help!

N

Nicolas

11/13/22

5 out of 5

Fast and very nice support.

Alina was very helpful and fast in helping me claim my student benefits so that I can keep my passwords safe. The process was a bit lengthy but due to the fast responses it was done in a second.

CA

Chris A

11/13/22

5 out of 5

Prompt and Helpful Customer Service!

I reached to to 1Password customer service with a billing question, and they responded quickly with a helpful answer.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].