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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3461-3470 out of 7315

B

Brett

11/16/22

5 out of 5

Very quick customer service and my…

Very quick customer service and my problem was resolved!

R

Roger

11/16/22

5 out of 5

When it came time to renew my subscription

When it came time to renew my subscription, a canceled credit card was linked by my email address to the account I did not use anymore. I had to get that unused account deleted from 1Password. At this time my internet provider went to a new and better application, and I found I did not always get the emails I needed. 1Password support had to find a workaround so I could delete the unused account, as they are not allowed to delete a account. After a couple of days of failed attempts to ...

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G

Golfermom1

11/16/22

5 out of 5

Assistance creating and linking a Documents Vault

I decided to create a Documents Vault within my 1Password family account to store information on credit cards, bank accounts, insurance policies, and other sensitive personal documents so they would be secure but available to my adult children in emergency situations. I encountered questions during the process, including how to link the information so it could be accessed by my wife on her computer and iPhone. With a little digging, this information is available on the 1Password support ...

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S

Susan

11/16/22

5 out of 5

They worked through the issue although…

They worked through the issue although it took several attempts to solve.

WW

Wally W

11/16/22

5 out of 5

The software is so critical in today’s…

The software is so critical in today’s environment. Your people have always been very, very helpful, very patient, and very knowledgeable. I really appreciate having them as a resource. They are invaluable. Thank you so much for the ongoing help.

L

Ludek

11/15/22

5 out of 5

Very quick response

Very quick response, pleasant and matter-of-fact dealings, excellent information and active help. Bank problem resolved within 1 day. Excellent after sales support! I recommend this software, it works 100% Thank you

TG

Tom Grant

11/15/22

5 out of 5

Immediate (24 hours) knowledgeable…

Immediate (24 hours) knowledgeable response that solved my problem. Great customer service and support.

PC

Pat Castel

11/15/22

5 out of 5

Excellent support and quick responses.

Date of experience: November 16, 2022

WB

Wolfgang Beck

11/15/22

5 out of 5

It just works

It just works. Plus great customer support - reaction to email requests usually during the same day.

TJ

Tom J

11/15/22

5 out of 5

Super Responsive Support Team

After checking the help site and online community, I dropped a support request to 1Password team via email. It was midday in the UK, and I didn't expect a response for a few hours at the very earliest. However, soon after I received the auto-confirmation email regarding my ticket number, I received a response from the support team. The response took my query on board and provided a great solution to my problem. I tested, and confirmed it worked. Thank you for being so attentive.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].