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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3451-3460 out of 7315

RM

Rich Morra

11/17/22

5 out of 5

Great service

Answers to all questions were acculturate, with instructions that were easy to follow. My problem with multiple accounts and duplicate items, data, corrected and working with no errors Your technicians are very knowledgeable, and easy to work with

VD

Vic Davies

11/17/22

5 out of 5

Speedy effective advice

I asked for instructions for v8 installation and received a detailed and effective response very quickly on the same day.

GS

Greg S Saunders

11/16/22

5 out of 5

Lightning fast (and accurate) customer service!

I had a simple question about changing the Avitar within the 1Password program. Within an hour, I received a full and accurate response. 1Password totally impressed me with their customer service, not to mention an awesome product!

JC

James Capone

11/16/22

5 out of 5

Had a problem understanding an update

Had a problem understanding an update. Tech support responded to email quickly with the fix.

B

Bill

11/16/22

5 out of 5

Prompt and Complete

I was very impressed that I was given help by a real living person quickly and with expert knowledge. Moreover, all the associated details of my issue were addressed by the agent. This gives me a high degree of confidence in 1Password as a security tool.

MW

Michael Walker

11/16/22

5 out of 5

Excellent Support Service

The support provided was quick and efficient. I was very surprised at the fast resolution that was complete to my satisfaction.

MT

Mervens Tortevoie

11/16/22

5 out of 5

My interlocutor was very responsive

My interlocutor was very responsive, I appreciated being listened to and the flexibility he showed. My problem was soon no longer one. Lovely !

JE

John Evarts

11/16/22

5 out of 5

Prompt response

Prompt response, and the correct solution was provided.

RG

Ran Gordon

11/16/22

5 out of 5

Siân-Kathryn Tucker 10/10

Siân-Kathryn Tucker was really patient and helpful. He assisted me and answered every question I had - really happy with the customer service I received!

E

Eric

11/16/22

5 out of 5

Recommended…

The 1Password-support helpdesk always responds immediately, is easily accessible and very helpful. They actively participate in solving software problems with their program and provide perfect 'aftercare'. Recommended!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].