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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3441-3450 out of 7315

S

Scott

11/19/22

5 out of 5

I've relied on 1Password for more than…

I've relied on 1Password for more than a decade and they made it easy to merge an existing Family account to one included with an eero Plus subscription. The helpful, friendly and very responsive support team resolved updating my account quickly and with just a couple emails.

AO

Andrew O'Dell

11/18/22

5 out of 5

5-star support!!!!

Fast, friendly, effective and clear resolution of my issue. WOW!!!! Thank you for the amazing support!

RR

Rob Reekers

11/18/22

5 out of 5

1 Pasword from Marcus to Ashlee and all the others

1) The kind words they use from Marcus to Ashlee to all the others who worked tirelessly to help me out. Problems solved. great service. warm greetings from Rob

DC

Daryl Chan

11/18/22

5 out of 5

I needed help with recovering my…

I needed help with recovering my 1password account and the CS team was super efficient in getting back to me! Definitely gives me confidence in using 1password!

PS

Peter S

11/18/22

5 out of 5

Top work by 1Password

Top work by 1Password. Reached out with a support issue, and they were quickly able to guide me to the right answer, with clear instructions for the bits I needed to do myself. I also received a response over the weekend, in less than 24 hours - which was unexpected but very welcomed!

D

Diana

11/17/22

5 out of 5

very supportive customer service team..

I think this was the most helpful customer service I ever had, when I forgot my account password, their team was incredibly supportive. I am beyond thankful!!!

CC

Curtis Conkey

11/17/22

5 out of 5

Listened to suggested feature

Listened to suggested feature and asked helpful follow up questions. Very professional

MC

Mauricio Curi

11/17/22

5 out of 5

The new subscription model is much strange at first sight but valuable in a deeper view.

The new subscription model is much better than it seems to be at first sight, specially the family edition. You did a great job but (maybe) you can improve the communication once old customers like me have been surprised by the requested migration from a licensed mode to a subscription mode. There are many new important and valuable features we should know.

RS

Rayhan Sadique

11/17/22

5 out of 5

Improve in Android please.

Date of experience: November 18, 2022

CB

Christian B

11/17/22

5 out of 5

Great team that cares about the customer

The support is perfectly attentive and does its best to provide complete satisfaction: the 1Password team is great, enthusiastic and made me a happy user by helping me on my licence issue and offering me a promotion! Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].