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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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Starts from $2.99 / Month

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3421-3430 out of 7315

V

Veljko

11/22/22

5 out of 5

Awesome support

People working in the support are awesome. I had some concerns and questions which were resolved in a timely manner. I've discussed with multiple people in the mail thread and everyone was kind and super helpful. Don't hesitate to contact the support of you have any issue!

M

Moshe

11/22/22

5 out of 5

Great customer support

Great product and customer support as well!

ML

Max Ludden

11/21/22

5 out of 5

impressive service!

I was very impressed with quick responses. Multiple employees helped me through a number of questions and all provided next steps and were informed of the circumstances so I never had to repeat myself. Overall, the most important factor for me was that my issue was resolved, and in a timely manor! Thank you.

DM

Drew Matich

11/21/22

5 out of 5

Quick and friendly

Quick, personal, and effective upgrade support in moving from a buggy version of 7 to v8. Much appreciated.

M

Mathis

11/21/22

5 out of 5

Class A support

Class A support - super friendly, responsive, always provided clear & comprehendable solutions. 1password ftw! Thanks again.

R

Robert

11/21/22

5 out of 5

Fast knowledge support

Both the forums and the direct customer support teams are quick friendly, and knowledgeable.

AS

Allen sean

11/21/22

5 out of 5

i have a great experience with solve my…

i have a great experience with solve my problem,because,1password team help me step by step,they don't tell me how to upgrade at once,they told me when i finish a step i have to told them,that can make me feels like i was taken seriously by the team。 my English writing is not so good,but i think i tried my best to express my thankful。 thank you so much

C

Cathy

11/21/22

5 out of 5

I’ve used 1Password for several years

I’ve used 1Password for several years. Their Support has been wonderful if I had anything I didn’t understand and needed help. Its the easiest way to have access to your varied and complicated passwords.

DB

Don Barrett

11/20/22

5 out of 5

Very Happy Customer

The customer rep gave me specific and correct instructions on how to resolve my problem. I took it from there and completed my task with no issues. Thanks for the great support.

R

Ryan

11/20/22

5 out of 5

Great Service

Great response time and helpful guidance.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].