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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3381-3390 out of 7315

RS

ROSANNE STEAD

11/29/22

5 out of 5

Incredibly Responsive and Clear Solutions

The Support Team, as always, was incredibly responsive when I contacted them. I received very clear instructions that resulted in an instant fix for the issue I was experiencing. I can't say enough about 1Password's Customer Service!

S

sasa

11/29/22

5 out of 5

They were quick to respond and helpful.

Date of experience: November 30, 2022

CC

Claudio Cumani

11/28/22

5 out of 5

You were very helpful

You were very helpful. Your response was very quick. The suggested procedures were clear and effective. The reversal of the prorated amount remaining on my individual subscription was also prompt. It was a pleasure to interact with you.

GD

Gary Deveau

11/28/22

5 out of 5

Fast and friendly

Date of experience: November 29, 2022

E

Enrique

11/28/22

5 out of 5

Great Support Team for a Great Product

1. Very quick response 2. Clear orientation and instructions 3. Friendly, warm language 4. Caring follow-up on making sure my issues was solved. 5. Problem solved as expected

F

Flowerlady

11/28/22

5 out of 5

Support Team is Fabulous

As is always the case, when I have any question, I am easily able to contact 1Password Support and within hours, I receive a response. The instructions for resolving my issue are short, simple and fix my problem. Even if it isn't corrected on the first exchange, it is quickly resolved on the next. I have used 1Password since the first launch. I like that it syncs with all of our devices.

J

jack

11/28/22

5 out of 5

comprehensive and clear explanation to…

comprehensive and clear explanation to solve the problem

S

Sidewinder

11/28/22

5 out of 5

1Password has one of the best support teams out there.

Every time I've interacted with 1Password's support, it's felt like someone was actually listening to me and not just glossing over what I was asking like I've had with many other software support teams. Any questions or issues I've had have been dealt with efficiently; it's genuinely felt like they had a vested interest in helping me and finding a solution. I even spent a little time reading their blog, and I really liked how clear and honest they are about the challenges they have, why ...

Read more

AS

Alexander Schhoenemeier

11/28/22

5 out of 5

Had a problem with the billing.

Had a problem with the billing. The support fixed it at the same day and was very nice.

J

Jonathan

11/28/22

5 out of 5

immediate responses by support

immediate responses by support, leading to the desired result

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].