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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3251-3260 out of 7315

FF

filippo fioruzzi

12/17/22

5 out of 5

fantastic support and guidance

Date of experience: December 18, 2022

FF

filippo fioruzzi

12/17/22

5 out of 5

fantastic support and guidance

Date of experience: December 18, 2022

FV

Francis V. Chisari

12/17/22

5 out of 5

Thank you

It was prompt, precise, personal and professional

AK

Alex Kolos

12/17/22

5 out of 5

Amazing support

I had a problem I wasn't able to solve. So I contacted support and asked about it. They explained it, provided clear instructions of what to do and assisted with it. Thanks to quick replies from support it was solved in a couple of hours.

M

M.R

12/17/22

5 out of 5

One of the best customer service and tools out there

Probably one of the best customer services out there. Always very helpful and they truly read what you write, there is not just some copy-pasting going on. I have been in contact with them for multiple issues which were resolved quickly, friendly and with some great tips. And the password manager itself is also pretty fantastic. Will stay a longtime customer for them, if they keep up this great work!

M

Markus

12/17/22

5 out of 5

Browser extension NativeMessaging security configuration

The problem was well understood and the solution was well tested and explained. It would be even better if there was a reference number to the Zendesk ticket right after opening it and/or direct access to the Zendesk ticket for further communication. And: the NativeMessaging topic might be interesting for others as well, so maybe this should lead to a FAQ article or similar?

FV

Francis V. Chisari

12/17/22

5 out of 5

Thank you

It was prompt, precise, personal and professional

R

Ryan

12/17/22

5 out of 5

Great work Sully!

Sully responded with the right answer on the first response making it very quick and easy to fix my problem.

VK

varun krishna

12/16/22

5 out of 5

best support ever

. this support team is the best. Unlike other support team where they just copy paste and answer and then won't actually listen to what the customer have to say. Sometimes I would feel like I am talking to a robot. but, this is like the exact opposite. a good team of people trying to help others out.

VK

varun krishna

12/16/22

5 out of 5

best support ever

. this support team is the best. Unlike other support team where they just copy paste and answer and then won't actually listen to what the customer have to say. Sometimes I would feel like I am talking to a robot. but, this is like the exact opposite. a good team of people trying to help others out.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].