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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3221-3230 out of 7315

MM

Michael McSweeney

12/22/22

5 out of 5

Issues with passwords cause…

Issues with passwords cause overwhelming stress. The team at 1Password did an outstanding job of understanding my unique circumstances and then suggested a course of action to resolve it. Better yet, the provided step by step suggestions and where there to help. This approach put me at ease and gave me confidence that the solution would work. Simple, clear instructions with answers to every question. That is how you eliminate stress on password issues. Way to go 1Password team!

D

Danny

12/22/22

5 out of 5

Customer service matters!

At every interaction, I got the impression that support was trying to help me, not get my ticket closed asap. I'm very glad to be using 1Password and my initial interactions have been fantastic. Give Melanie a raise!

J

Jim

12/21/22

5 out of 5

1Password answered my question…

1Password answered my question quickly-the same day even-and with the perfect answer. I appreciate their responsiveness. And, their product is super good, too.

RE

Rare Earth Dynamics Inc,

12/21/22

5 out of 5

Support AI Can't Provide!

Simply put, the best customer support I have received in years. Prompt and knowledgeable responses, as well as no attempts to suggest I buy more features. 10/10

AP

Adam P

12/21/22

5 out of 5

"The best password manager on the market, and one of the only pieces of software I use every day."

What do you like best about 1Password? I love the easy to use UI of 1Password. It's definitely the best password manager on the market in that regard. As A canadian I also like that it is a growing tech company in the Canadian Tech Space.

AY

Axmed YUSUF AXMED

12/21/22

5 out of 5

Great app and always received top class…

Great app and always received top class support from the 1Password Support tram

CM

Claus Müller

12/20/22

5 out of 5

Support is friendly, fast, competently

Problem was a frozen account with two billings…my problem was solved competently in a VERY short time. And finally - I wrote in my language (Deutsch) and they answered in….Deutsch!!! Great Support 👍👍👍

FZ

Francisco Zalduendo

12/20/22

5 out of 5

Thank you Josephine!

1. Excellent response time 2. Very clear description of what to do next 3. Great service Thank you so much!!!

EN

Ed Nagorsky

12/20/22

5 out of 5

Very prompt and detailed responses to…

Very prompt and detailed responses to my questions. The rep even offered me an extended trial period!

MV

Mario Vinciguerra

12/20/22

5 out of 5

perfect help service

The help service was really great. timely response and solution. very professional and helpful. 7password a big company.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].