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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3191-3200 out of 7315

VM

Victor MB

12/28/22

5 out of 5

1Password for Good!

The representatives at 1Password were able to help me keep my account active and keep all of my accounts and documents safe. After reaching out with an attempt to sign up for 1Password for Democracy, they explained the requirements and offered an alternative option.

E

Emi

12/28/22

5 out of 5

The support team is helpful.

The support team was kind and helpful during the holiday season at the end of the year.

VM

Victor MB

12/28/22

5 out of 5

1Password for Good!

The representatives at 1Password were able to help me keep my account active and keep all of my accounts and documents safe. After reaching out with an attempt to sign up for 1Password for Democracy, they explained the requirements and offered an alternative option.

K

Kevin

12/28/22

5 out of 5

Top level customer service.

Using 1Password over the years I have needed Customer Service at various times, from the simple to the complicated, and customer service has always come through to guide me toward the solution. Late night on a Sunday in a panic, Customer Service was there, Holiday time at the end of the year, Customer Service was there. Top notch. They have a customer for life.

N

Nurbek

12/28/22

5 out of 5

Easy and fast support when switching to 1Password families

I had issues switching from the 1Password Individual plan to the Families plan. I reached out to the 1Password support team, and after a few back-and-forth mails, my issue was addressed, and the switch was complete. I am a long time user of the 1Password and will be onboarding my family members to protect their passwords.

F

Faizal

12/28/22

5 out of 5

Fast response

Fast response, great solution

S

STEVE

12/27/22

5 out of 5

1Password is my password manager for life

I have been using 1Password for about a decade and the software, security and customer service have never failed me. Every time I reach out to 1Password either for a tech issue or a billing question, they are on the spot with a response and a helpful resolution. This last time I reached out asking about why I incurred a foreign transaction fee on my credit card for my annual family subscription. Not only did they help with the matter they even gave me a $5.00 credit until I figure out a ...

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S

STEVE

12/27/22

5 out of 5

1Password is my password manager for life

I have been using 1Password for about a decade and the software, security and customer service have never failed me. Every time I reach out to 1Password either for a tech issue or a billing question, they are on the spot with a response and a helpful resolution. This last time I reached out asking about why I incurred a foreign transaction fee on my credit card for my annual family subscription. Not only did they help with the matter they even gave me a $5.00 credit until I figure out a ...

Read more

R

Randy

12/27/22

5 out of 5

The customer support tech provided clear / straightforward direction to resolve my problem

The customer support tech correctly understood my question / concern and provided straightforward steps for resolution.

R

Randy

12/27/22

5 out of 5

The customer support tech provided clear / straightforward direction to resolve my problem

The customer support tech correctly understood my question / concern and provided straightforward steps for resolution.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].