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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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Starts from $2.99 / Month

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3181-3190 out of 7315

RK

Rik Kirk

12/29/22

5 out of 5

Painless Troubleshooting.

Troubleshooting advice was very complete and efficient. Several options were offered depending on my preference. Everyone involved was courteous, friendly and professional.

MT

Milko Todorov

12/29/22

5 out of 5

great support experience

Prompt replies, quick understanding. working resolutions. Migrating to direct billing was a breeze

MT

Milko Todorov

12/29/22

5 out of 5

great support experience

Prompt replies, quick understanding. working resolutions. Migrating to direct billing was a breeze

RK

Rik Kirk

12/29/22

5 out of 5

Painless Troubleshooting.

Troubleshooting advice was very complete and efficient. Several options were offered depending on my preference. Everyone involved was courteous, friendly and professional.

N

Nicolas

12/28/22

5 out of 5

Great customer service

Great customer service. Quick response, knowledgeable, provided alternatives, and ultimately solved the issue. Will now focus on using the technology and the tools, but first experience with the company was great.

K

Kevin

12/28/22

5 out of 5

Top level customer service.

Using 1Password over the years I have needed Customer Service at various times, from the simple to the complicated, and customer service has always come through to guide me toward the solution. Late night on a Sunday in a panic, Customer Service was there, Holiday time at the end of the year, Customer Service was there. Top notch. They have a customer for life.

F

Faizal

12/28/22

5 out of 5

Fast response

Fast response, great solution

E

Emi

12/28/22

5 out of 5

The support team is helpful.

The support team was kind and helpful during the holiday season at the end of the year.

N

Nurbek

12/28/22

5 out of 5

Easy and fast support when switching to 1Password families

I had issues switching from the 1Password Individual plan to the Families plan. I reached out to the 1Password support team, and after a few back-and-forth mails, my issue was addressed, and the switch was complete. I am a long time user of the 1Password and will be onboarding my family members to protect their passwords.

N

Nicolas

12/28/22

5 out of 5

Great customer service

Great customer service. Quick response, knowledgeable, provided alternatives, and ultimately solved the issue. Will now focus on using the technology and the tools, but first experience with the company was great.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].