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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3171-3180 out of 7315

JE

James E

12/31/22

5 out of 5

Great customer service and support

Reached out with an issue that was entirely caused by my own actions, looking for support on an account that was deleted. Received a quick response, and was able to have my access restored within a few days. Every member of the support team was extremely helpful and friendly, and even restored a subscription with additional months added as a bonus.

F

FG

12/30/22

5 out of 5

Best one yet

best password manager there is

C

Casper

12/30/22

5 out of 5

One of the quickest support teams!

One of the quickest support teams! Migrating process from another password manager is nicely done with guidance emails at the right times - and the support team has solved inquiries regarding billing within the same day. Besides, the whole ecosystem of 1password seems promising, while keeping a clean interface and a nice feature for splitting passwords up in multiple vaults.

SF

Sascha Fritsche

12/29/22

5 out of 5

Quick and competent respond

Date of experience: December 30, 2022

GS

Gustavo Saez

12/29/22

5 out of 5

Good job from all

Excellent!!

G

George

12/29/22

5 out of 5

Reliable and responsive support on a…

Reliable and responsive support on a billing question. Good followup and everyone was on the same page.

TK

Tim K

12/29/22

5 out of 5

Very fast response time ...

Very fast response time on my initial inquiry AND on the subsequent clarifications. Clear and very friendly communication, with a quick and easy solution to my problem. Very happy switching to 1Password.

K

Kendra

12/29/22

5 out of 5

They were so quick and helpful in…

They were so quick and helpful in upgrading my plan from individual to family. Thank you!

JB

James Brisbane

12/29/22

5 out of 5

1Password has good support by email

When I was setting up my new 1Password account, the email support person quickly let me know that I had created a duplicate account by mistake, and was able to remove it for me. So far, 1Password support seems to be very responsive and helpful.

DH

Dana H

12/29/22

5 out of 5

Talked me off the cliff

I recently decided to move up to ver 8 from 6.8.9 but managed to completely pooch the process by creating multiple accounts using multiple email addresses. I had created such a mess that I started to think there was no way out and started looking at other password managers out there. Catherine F. in 1P Support managed to very patiently and persistently talk me off the cliff and worked with me all the way to the end to get me up and running on ver 8. I can’t say enough how happy I am with ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].