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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3141-3150 out of 7315

AK

Abhinav Kumar

01/03/23

5 out of 5

Fast and Helpful Support

The support team quickly reached out to me when I raised a billing-related query. The team provided me with multiple steps and options, which helped in resolving the issue quickly

T

Tom

01/03/23

5 out of 5

Had an problem with a discount code

Had an problem with a discount code on subscription not applying and they were quick to reply my email and resolve the issue. App seems to work well so far. Switching from last pass due to their data breach handling and some browser integration issues with Opera.

MS

Marc SYBERTZ

01/03/23

5 out of 5

Simply great professionalism

Simply great professionalism, accurate, fast answer with their support department. A free bug software does not exist, what makes the difference is on how do the supplier react when you are getting a problem or ask for some help in configuration. They are simply amazing !

PM

Philip M

01/03/23

5 out of 5

Great product and support

Marcus was able to resolve my issue promptly and satisfactorily

A

Antonio

01/03/23

5 out of 5

Quick, helpful and efficient support

Quick, helpful and efficient support. Service overall great

O

Ondrej

01/03/23

5 out of 5

Smooth migration from LastPass

After 9 years with LastPass I couldn't ignore their security issues anymore and decided to switch to 1password. I wasn't looking forward to the transition as l compared both in February last year and still preferred LastPass back then but was very pleasantly surprised with their new product and improvements made over the year (especially in the UX department). Their customer support was also very accommodating and helped smooth out the transition. Recommended.

C

Customer

01/02/23

5 out of 5

Friendly and responsive customer support

Friendly and responsive customer support. Helped me out with a new user discount, that I have not applied correctly while signing up for the service.

LS

Laimonas Simutis

01/02/23

5 out of 5

Love 1Password

Love 1Password! Getting the security and usability combination right is tough, but I think 1Password does it well. They get it. I work in the IT industry and if you have to use a centralized password manager service, 1Password has to be it. Apps looks super sleek and nice, and are easy to use. If that's not enough, I had to work through an issue via their customer support (it was an issue of my own doing :) ) and they were incredibly helpful. Can't recommend them enough!

AC

Adam Cox

01/02/23

5 out of 5

Amazing product

Amazing product. Excellent support. Generous incentive to switch from other providers. Proven track record in security.

J

John

01/02/23

5 out of 5

Perfect Service

Fantastic problem solving and response time. They got me resolution promptly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].