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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3131-3140 out of 7315

DM

Drew Masterson

01/04/23

5 out of 5

Very helpful

Very helpful with moving over to 1Password from another company that has had issues. Helpdesk have shown the process through. Very impressed

JH

Jeff H

01/04/23

5 out of 5

Great

Zoe B. and Kristen B. were very responsive to my request for a discount, I switched to 1Password from LastPass. They responded to me quickly and not only addressed my inquiry, however also provided additional information and resource links. I appreciate my positive support experience as a new customer. Great job!

AH

Amy Hurst

01/03/23

5 out of 5

Thank you for your amazing help!

Everyone was really helpful and answered my questions fully and really quickly (even though it was near the holidays). I am really grateful to everyone's kind help.

KH

Kyle Harloff

01/03/23

5 out of 5

Customer service was extremely…

Customer service was extremely responsive and helpful.

CL

Charles Lincoln Leite Duarte

01/03/23

5 out of 5

The easy way to migrate from LastPass…

The easy way to migrate from LastPass to Password1.

RC

Ryan C

01/03/23

5 out of 5

Very helpful and responsive team

Very helpful and responsive team. When I've encountered a technical issue, they've been very responsive in either helping me resolve it, or implementing a fix. 1password is also well ahead of the game with it's service.

JL

Jay Levy

01/03/23

5 out of 5

Excellent responsiveness and customer focus

I recently sent an email inquiry to address an account access problem I was having. The responsiveness of the support team was much appreciated. After a couple of clarifying questions they immediately provided me the answers I needed.

AS

Alex Stone

01/03/23

5 out of 5

Quick Customer Support Response

I recently submitted a billing question to 1Password, and was impressed by the quick response. I wanted to take advantage of a discount I missed when I signed up. Within minutes of my request, an agent resolved the issue. I couldn’t have asked for a faster response and resolution to my question.

J

Jon

01/03/23

5 out of 5

Migrating from another password manager; this is a breeze!

Michelle was able to help me kick of my migration to 1Password from another password manager; v. pleased with the process so far!

D

Daniel

01/03/23

5 out of 5

It work very well

Date of experience: January 04, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].