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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3101-3110 out of 7315

D

Dieter

01/06/23

5 out of 5

Indispensable piece of SW

Indispensable piece of SW on my Mac, iPhone and iPad. Very stable and reliable, as is the support. Responsive, fast and accurate. Best of it, if there are problems, which happens, sind his is openly communicated. Very trustworthy!

PT

Peter Tuft

01/06/23

5 out of 5

Unexpectedly comprehensive advice

Unexpectedly comprehensive advice, going beyond the questions I'd asked. And not only that but they gave a huge subscription discount which I had not noticed I was entitled to. Impressed.

E

Elrieta

01/06/23

5 out of 5

Very friendly prompt response

Very friendly prompt response. Sorted out my problem immediately

A

Alex

01/06/23

5 out of 5

Quick response

Quick response, nice communication

D

Dan

01/05/23

5 out of 5

Invoice enquiry

While my support need was quite simple; a billing enquiry that I only needed to make because I didn’t update my new card details in time. Once I updated though, and maybe because I was overdue at that point, it wasn’t Immediately obvious that the current invoice was actually paid. The support result was timely (even on a Saturday!) and delivered in a professional manner by one of your champions, Zach. He informed me that the bill was indeed paid and that the invoice was generating. Great ...

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A

Amarjeet

01/05/23

5 out of 5

Great customer service and great…

Great customer service and great password manger. Migrate from LastPass and no regrets. More security options and password vault is actually fully encrypted.

J

Juarez

01/05/23

5 out of 5

Changing account email from work to personal

i like the product to begin with, and fortunately, my situation where I had to change my account email from work to personal was an easy fix. Worried it would be more complex, it seems that must be something that often happens since it was a simple procedure with well laid out instructions.

JK

Joe K

01/05/23

5 out of 5

Great customer service experience

Great customer service experience. I needed to delete an old stale account and transfer licences to a new one, and the 1Password team we're super-helpful in guiding me through the process, and explaining the reasons for each step along the way. This included contacting and validating my "old" email address to prevent hijacking/takeover, so as a benefit I am now familiar and confident with their processes to protect my identity and privacy. The 1Password tech seems solid, and it's ...

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RF

Robert Feeney

01/05/23

5 out of 5

Thorough. Responsive. Easy

Thorough. Responsive. Easy to follow.

R

Rachel

01/05/23

5 out of 5

Quick and painless

I'm surprised that I didn't have to go back and forth a million times to get my problem resolved. Once your crew properly identified me, you all gave me my refund, and I went on with my day!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].