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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 3071-3080 out of 7315

CD

Celso Dias

01/10/23

5 out of 5

Fast and efficient support

Date of experience: January 11, 2023

D

Danny

01/10/23

5 out of 5

Prompt and fast response

Prompt response that answered my question thoroughly and completely. Kudos.

F

Franciszek

01/10/23

5 out of 5

Everything went well!

Date of experience: January 11, 2023

I

itamimitai

01/10/23

5 out of 5

I was able to resolve the issue quickly.

My task was to transfer from a SourceNext account to a Faplan subscription. They responded quickly and courteously and helped me to resolve the issue without any loss of account data. I am very satisfied. 1Password has become an indispensable tool in our daily life.

TL

Toni L

01/10/23

5 out of 5

Good customer support

Upgrading subscription with iPhone was not possible due to Apple's restriction. Customer support was very clear and helpful with the process. I got the upgrade done easily with their support.

PC

Paul C

01/10/23

5 out of 5

Amazing support team

The 1Password support team are brilliant! They are all very quick to respond on Twitter and over email. The guidance provided for my query was easy to follow and set up. I'm a very happy customer - thanks again to the 1Password team!

DO

Dominik O

01/10/23

5 out of 5

Helpful

Helpful, quick, great

HE

Håkan Ekman

01/10/23

5 out of 5

Willingness to help me out and to…

Willingness to help me out and to provide propose alternatives to my queries

TR

Ted R

01/09/23

5 out of 5

Prompt and efficient customer service.

Date of experience: January 10, 2023

T

Tom

01/09/23

5 out of 5

After 1 year usage

After 1 year usage, I was considering to change from 1password, but the very kind support convinced me with an extra discount to stay and enjoy further the password manager services. I could not resist and I stayed :) 10/10 Support Experience.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].